Hamel BMW

Very professional staff. Excellent service. Friendly & welcoming environment. They love my miniature Dachshund & have a large, comfortable space for me to work on my laptop w Excellent service. Friendly & welcoming environment. They love my miniature Dachshund & have a large, comfortable space for me to work on my laptop while waiting for my service to be completed. More

Super experiences mon 2 ieme véhicules que j achete chez Hamel BMW les gens sont attentionné et courtois Hamel BMW les gens sont attentionné et courtois More

Great service, staff was professional. I felt like my car was in very good hands. I felt like my car was in very good hands. More

Disponibilité des personnes rapidité à recevoir les réponses aux questions facilité de rejoindre la concession réponses aux questions facilité de rejoindre la concession More

Excellent customer service in sales, financing, and service. I have been with Hamel BMW for over a decade. service. I have been with Hamel BMW for over a decade. More

Beware servicing your car at Hamel. The service department takes advantage of customers by using jobber parts while charging for originals. They also don't advise clients of this until The service department takes advantage of customers by using jobber parts while charging for originals. They also don't advise clients of this until you pay and it's written on the receipt. They also charge twice as much for labor in comparison to other authorized bmw dealers. They charged almost 8 hrs for a 4 hr job in comparison to other dealerships. They also failed to return old parts even though you advise them to leave it in the trunk and when you inform them they had to look 30 min for the old part having just finished the work. Incompetence would be an understatement.. When I called other bmw dealerships for a quote for the same work thereafter I was quoted several hundreds less with original parts. Other dealership also stated they do not use jobbers. When I called to speak to the director they take no accountability for their actions and throw in a snide remark. I would definitely avoid this dealership at all costs. I would definitely not recommend servicing your car at this dealership. If I wanted jobbers I would have went to a mom & pop garage not an authorized dealer. More

Amazing service, the salesperson was extremely knowledgeable and very efficient. Hamel Honda Blainville is worth going the extra mile to obtain such experience. This is my fourth bmw purchase bu knowledgeable and very efficient. Hamel Honda Blainville is worth going the extra mile to obtain such experience. This is my fourth bmw purchase but nothing comes close to this positive experience. More

Accueil chaleureux et courtois. Le technicien a pris le temps de m’expliquer ce que le mécanicien devait faire. Le technicien a pris le temps de m’expliquer ce que le mécanicien devait faire. More

Francis LaChance provided exceptional customer service throughout the entire sales experience and was very thorough with the details along the way. Francis went above and beyond to make my out of city car throughout the entire sales experience and was very thorough with the details along the way. Francis went above and beyond to make my out of city car shopping experience a great one and would highly recommend Francis and Hamel BMW for any new or used vehicle. More

Excellent service à la clientèle de la part de l’aviseur. Véhicule de courtoisie très propre Véhicule de courtoisie très propre More