Halton Honda

My visit on Saturday was great as always. Never disappointed. So happy to get my snow tires off. :) Never disappointed. So happy to get my snow tires off. :) More

Great service, friendly and efficient. The finance manager (Alan M.) and Service Rep(Frankie) communicated well and ensured that I was in and out of the dealership in no time. Super thankf The finance manager (Alan M.) and Service Rep(Frankie) communicated well and ensured that I was in and out of the dealership in no time. Super thankful to Sales Rep (Mark P.) for always valuing the customer relationship and being our main contact. He will ensure that we continue to buy from Halton Honda & highly recommend others to them as well! More

Outstanding experience. They had the vehicle in stock and several different options available . From the moment you enter the showroom all of the staff are professional , ex They had the vehicle in stock and several different options available . From the moment you enter the showroom all of the staff are professional , extremely knowledgeable and helpful . More

Our sales executive Pierre Thieu, was absolutely amazing. Very knowledgeable and passionate about cars --- especially Hondas. He was helpful, calm, and professional. Never pushy. This guy deserves a BIG Very knowledgeable and passionate about cars --- especially Hondas. He was helpful, calm, and professional. Never pushy. This guy deserves a BIG promotion! Having not purchased a car in a very long time, I was a kind of shocked by the $999 administration fee. Also, I would highly recommend less upsell when finalizing the final purchase price of the vehicle. It would be much more comfortable for the buyer if the dealership could openly publish the additional coverages, warranties, and protection packages available beforehand. That way instead of a high pressure upsell, you would be given an opportunity to preview and digest the services offered. Then leisurely decide which ones would be most beneficial (and affordable) for yourself. Straightforward! Upfront! AND way less pressure!!! Please do not show me a picture of a car falling apart as a scare technique to convince me I need additional coverage. Does Honda Canada not stand behind the products they create? I am buying the Honda brand! The Honda quality! The Honda endurance! I am in no way blaming your Finance Dept, because I am convinced that the "team" is required to do it this way. This is simply a suggestion of how Honda Canada overall can improve their services. Overall, (and mainly because of Pierre), I would still give this dealership a 4.5 to 5 star review. Sales Dept - A +. Finance Dept - C-. Especially if the dealership and Honda Canada take into account some of the suggestions offered by the buyer when seeking feedback. More

Everything was explained clear. I had questions regarding a protection package that was sold to me by the Acura dealer were I bouth my used CR-V, the service representative explaine I had questions regarding a protection package that was sold to me by the Acura dealer were I bouth my used CR-V, the service representative explained all. Thanks. More

Great service, clear and transparent process. Appreciated the personal service from Frankie and the team. Appreciated the personal service from Frankie and the team. More

I liked the video showing the work needing to be done and not being pressured to do all the work immediately. not being pressured to do all the work immediately. More

Great service - no pressured upsells here! We had brake issues and we received honest and simple advice, ended up only replacing front rotors and pads. We have been servicing our Honda's here We had brake issues and we received honest and simple advice, ended up only replacing front rotors and pads. We have been servicing our Honda's here for many years now, and we are very happy. More

Excellent personal service as always from Brad. Simple seasonal tire swap on both of our cars was completed fast and efficiently. This dealership is a standout. Simple seasonal tire swap on both of our cars was completed fast and efficiently. This dealership is a standout. More

Excellent care and service by Frankie, appreciate the drop and pickup Halton Honda offers as well. drop and pickup Halton Honda offers as well. More