Halton Honda

My First Car! My family are big jeep owners but this was my first car and I was interested in a more realistic financial purchase. I met Greg Berg when I walked int My family are big jeep owners but this was my first car and I was interested in a more realistic financial purchase. I met Greg Berg when I walked into Halton Honda and he was amazing! He showed me the perfect car for me, my needs and my budget. He did not try to sell me something that would be more than I could manage. The whole experience was great from start to finish. Dwayne arranged the financing and I qualified for it on my own - no parent co-signing necessary! I picked up my Honda Civic today and can't believe I own such a beautiful car. This would not have been possible without the expertise of Greg who knows his cars but also knows his buyers. Customer service is hard to find today but I had it start to finish. I am part of Halton Honda's family now. Thank you Dwayne & Greg! More

Great sales experience I was shopping around for a compact suv, but was really having a tough time finding the time to visit dealerships, Marc the salesperson, was kind and I was shopping around for a compact suv, but was really having a tough time finding the time to visit dealerships, Marc the salesperson, was kind and helpful on our first visit, but what worked for me was his prompt response to my e-Mail and willingness to work with me and my budget, no one else I e-mailed ( gm, Ford, other Honda dealers) responded! We worked out a deal, and even addressed my concerns prior to me picking up the CRV even to the point that I test drove the car and inspected it prior to signing the contracts and he was fine with that, no attitude or pushiness , then he took his time to explain the features of the car. Great salesman, great service! Thank you Sarah More

Very Efficient Service Everything was quick and efficient. He explained what would happen and there were no surprises. In and out in 90 minutes, this is why I keep bringing Everything was quick and efficient. He explained what would happen and there were no surprises. In and out in 90 minutes, this is why I keep bringing my car back to this dealership. More

Quick response Service and repair were quick even though I did not have an appointment. Alex had a tech look at the car immediately and diagnose the problem. Parts Service and repair were quick even though I did not have an appointment. Alex had a tech look at the car immediately and diagnose the problem. Parts were ordered and the repair completed by noon the next day. Thanks Alex! More

Amazing customer service I had 2 problems. One, my tire pressure indicator light was on and 2, I accidentally ripped off a plastic panel looking for the hood pop button. Ale I had 2 problems. One, my tire pressure indicator light was on and 2, I accidentally ripped off a plastic panel looking for the hood pop button. Alex spoke to me on the phone as I was driving the car to them and when I got there, he was amazing. He got the car in, looked at and diagnosed (for the tire pressure problem) with no appointment in less than 20 minutes. Then he ordered the plastic cover and got it in by the next morning because he knew I was leaving in 2 days to drive to the west coast (moving there). He called me to tell me it was in, said to drop by at any point during the day and he would have it put on. Again, I went in without an appointment and he had the car in and the part replaced in less than 15 minutes. Oh, and he only charged me $7.11 for it, even though it was my own stupidity that I pulled it off and broke it. This 2014 CRV is my first Honda and I'm blown away with the customer service I received from Alex. Wish I wasn't moving away so I could always take it to Halton Honda. Great job! More

Awesome experience We just picked up our new CRV from Halton Honda and what a great experience. This beautiful dealership makes it easy for busy people to purchase a ne We just picked up our new CRV from Halton Honda and what a great experience. This beautiful dealership makes it easy for busy people to purchase a new car. If you are looking for an easy going, no pressure sales rep Mike Robichaud is awesome. He helped us get the perfect vehicle and we look forward to dealing with Mike and Halton Honda when we replace other vehicles. Teqdirect Cambridge, ON More

Rude and condescending tone ! Getting safety test done was required by end of lease purchase obligation. The service behaved as if I wanted to do this. No background knowledge of t Getting safety test done was required by end of lease purchase obligation. The service behaved as if I wanted to do this. No background knowledge of the past discussion and on top of it act as if I had issue! I had past good experience with Jamal and Brad in same group but this lady is something. Unfriendly, scowling face and pissed off most times! She needs to work somewhere else not in customer service ! More

Had a problem and they fixed it right away.. Great guys, great service and I would take my car their again. Had a bit of hiccup with an issue but it was fixed right away. Great guys, great service and I would take my car their again. Had a bit of hiccup with an issue but it was fixed right away. More

Horrible end of lease service My experience of my lease ending was horrible. I sat down with David and everything he said made me think after 4 years of owning a Honda, I was goin My experience of my lease ending was horrible. I sat down with David and everything he said made me think after 4 years of owning a Honda, I was going to have nothing but problems. He did not make the Honda brand sound very good or trustworthy. The financing options for buying out a lease are expensive and the only way the dealership seems interested in helping you out at all is if you purchase a new vehicle again. I was treated rudely by David and will never return to this dealership for a Honda product again. More