Halton Honda

service Nigel Woods (service) was excellent. Kept me informed and updated on my car. Answered my questions. I would give him 10/10. The overall experience Nigel Woods (service) was excellent. Kept me informed and updated on my car. Answered my questions. I would give him 10/10. The overall experience at HH was 8/10. Suggestion: When a customer comes in for service, I wish the folks in service would make eye contact and acknowledge waiting customers. Every time I come in for service, I wait patiently by the stack of tires near the waiting area till I am called up. Waiting for 3-7 mins is not acceptable when the service folks do not have customers with them. While I am sure the folks in service are busy, even if they do not have customers with them, the service folks need to acknowledge the customer (make eye contact, indicate it's a short wait, smile and look somewhat welcoming). And if there is paperwork they are completing, I would think the paperwork can wait and the customer comes first! Looking everywhere except at the customer and avoiding eye contact does not impress me at all. That's what they do... suddenly they become very focused on their phone or computer screen or a piece of paper. I will assume they are busy and I have to wait, which is fine but ACKNOWLEDGE the customer. Don't just ignore those who are waiting for service. Make eye contact, smile, indicate that X (service rep) will be with you as soon as he/she is done. And notify that person when able to. There is so much action happening behind the service desk, surely one person can acknowledge waiting customers? It is not ok to make elderly customers stand and wait if a service person is busy doing paperwork. This has happened on more than one occasion so this is why I am mentioning it. More

Work was performed on time as per my appointment. I always come to Halton Honda because I bought my vehicle from them. The buying process was simple and quick. This led me to always go to them for ser I always come to Halton Honda because I bought my vehicle from them. The buying process was simple and quick. This led me to always go to them for service even though I now live in Mississauga. They do the work on time and the Service person I usually deal with, explains all that needs to be done and the reasons thereof. In the last sixteen years I have never been unsatisfied. I would highly recommend them. More

Sevice delivered as usual Halton Honda always meets or exceeds my expectations, I am sure I could have my needs met for less money, but my 2005 accord still runs like new. The Halton Honda always meets or exceeds my expectations, I am sure I could have my needs met for less money, but my 2005 accord still runs like new. The ride is firm but dependable More

The Usual Great Service for my Honda I was able to get a "same day" appointment for installing my summer tires and trouble-shooting the Tire Pressure Monitoring System on my 8 year old CR I was able to get a "same day" appointment for installing my summer tires and trouble-shooting the Tire Pressure Monitoring System on my 8 year old CRV. I met with Brad Mordue and set up the needed service, then got a ride home with the Halton Honda Shuttle. A call from Brad, early in the afternoon, explained the problem with the TPMS, and recommended a solution, I agreed with Brad's recommendation. My car was ready about an hour later, the Shuttle driver phoned to inform me that he was on his way to provide my ride back to Halton Honda. I met with Brad for a complete explanation of the service that had been done. I then settled the bill and drove my car home. More

Service Great service. Knowledgeable and helpful. Courteous and timely. Extends life of vehicle most definitely although cost is somewhat greater. Highly reco Great service. Knowledgeable and helpful. Courteous and timely. Extends life of vehicle most definitely although cost is somewhat greater. Highly recommend using Halton Honda for all servicing. More

John Brandsma went John went out-of-his-way to facilitate me. Thanks John. Jamal, good job ! I come ALL the way out of Niagara in order to be treated well and and app John went out-of-his-way to facilitate me. Thanks John. Jamal, good job ! I come ALL the way out of Niagara in order to be treated well and and appreciated. More

Never disappointed Whether it's for my regular maintenance visits, or an unexpected problem, my situation is addressed in a timely , professional manner...and with a smi Whether it's for my regular maintenance visits, or an unexpected problem, my situation is addressed in a timely , professional manner...and with a smile. Thank you. More

Swap out winter tires for summer tires I've been a happy client of Halton Honda since 2010. I have purchased 2 vehicles (Odyssey and CRV) and have had them both serviced by Halton Honda exc I've been a happy client of Halton Honda since 2010. I have purchased 2 vehicles (Odyssey and CRV) and have had them both serviced by Halton Honda exclusively. The folks in the service department are fast, friendly and professional, and the service work is always done properly and at a reasonable price. More

Quick, friendly, comprehensive. Jeff was patient, conscientious, accommodating and helped me understand the wonderful world of modern cars. These things almost require a degree in el Jeff was patient, conscientious, accommodating and helped me understand the wonderful world of modern cars. These things almost require a degree in electrical engineering and Jeff patiently found service people to explain procedures and adjustments and settings I didn't have the patience to find in the manual, though he was familiar with most it himself. It was a great pleasure to find a car with the kind of power steering that made highway driving relaxing and not a white knuckle experience. More

Service I am always happy with the service at Halton Honda. Dealt with Brad Mordue who is friendly, professional and always a pleasure doing business with I am always happy with the service at Halton Honda. Dealt with Brad Mordue who is friendly, professional and always a pleasure doing business with. More