Halton Honda

Water in fuel Picked up some bad fuel at Shell in Bolton......made it home, then towed to Halton Honda. Brad and Nigel were most helpful to diagnose the problem, an Picked up some bad fuel at Shell in Bolton......made it home, then towed to Halton Honda. Brad and Nigel were most helpful to diagnose the problem, and document the bad gas, for renumeration from Shell. The tech,whose name I did not get( young fellow with tattoos ), went the extra mile, by draining/siphoning out the tank a second time, when all the engine lights came on again after I picked up the car the first time. It’s a day later, the car is still running well. Kudos to all. Thanks. Doug More

Both car and owner cared for Upon arrival to Halton Honda one feels at home. The customer service is very good and the car is provided excellent maintenance. I also appreciate Upon arrival to Halton Honda one feels at home. The customer service is very good and the car is provided excellent maintenance. I also appreciate the shuttle service. More

New Vehicle Lease - Excellent experience Couldn't be happier with my experience at Halton Honda. Marc was very patient, took his time explaining all of our options and made us feeling comfort Couldn't be happier with my experience at Halton Honda. Marc was very patient, took his time explaining all of our options and made us feeling comfortable in making the right decision. Not only was he extremely knowledgable, but honest as well. On top of that, he has a great sense of humour. This is the second vehicle that we've purchased from him, and will be sure to purchase our next one as well....but hopefully not for a while :) Thank you Marc and Halton Honda More

Type B Service I am very impressed with the service staff - keeping me informed, saving me money and their consistently high quality of service. The fact that my 19 I am very impressed with the service staff - keeping me informed, saving me money and their consistently high quality of service. The fact that my 1998 Civic is still going strong, speaks volumes about the reliability/quality of the vehicle and service provided at Halton Honda. More

Unexpected Help We want to thank Service Manager Carlos Pereira for his terrific work. Our son was in Burlington and had an issue arise with his '01 CRV. Not know We want to thank Service Manager Carlos Pereira for his terrific work. Our son was in Burlington and had an issue arise with his '01 CRV. Not knowing if the car was safe to drive, Carlos was able to arrange an appointment for us and quickly have the problem diagnosed. The circumstances were unusual, but his effort to get us in and check on the safety of the vehicle was appreciated. And as a parent, the peace of mind was priceless. We have bought a vehicle at Halton Honda, but since we live in Hamilton, we usually get our cars serviced near our home. Carlos' efforts have us re-thinking that decision. Thank you Carlos for a job well done. Randy and Nancy More

NO JUDGEMENT Took my CR-V to the dealership because I could hear a strange noise. After two test-drives (including one with me), it turned out there was nothing wr Took my CR-V to the dealership because I could hear a strange noise. After two test-drives (including one with me), it turned out there was nothing wrong with the car. I felt bad for taking their time but they made me feel comfortable with my decision. More

Tires switched One caveat, your on line booking should have a question re “do we Store your tires”. I did not state this on my registration, which caused a delay on One caveat, your on line booking should have a question re “do we Store your tires”. I did not state this on my registration, which caused a delay on installation. To get my car out on time a Uber taxi was sent for me as the Shuttle was busy. This additional touch much appreciated. More

Software issues The battery in my brand new 2019 CRV-EX has died twice. I called my salesperson on the Saturday and he managed to squeeze me in for same day service. The battery in my brand new 2019 CRV-EX has died twice. I called my salesperson on the Saturday and he managed to squeeze me in for same day service. I was seen immediately at the appointment time by Jamal. I spend the two hours shopping at the mall where Stan drove me with the shuttle, instead of sitting at the dealership, and I had a choice of malls to go to. exactly after two hours Stan called me and drove me back to the dealership to pick up my car. Great first impression of the Service at Halton Honda. More

Service and Recall Visit I brought 2018 CRV in for Oil Dilution Recall issue and to changeover to summer tires. I got shuttle ride back home and was picked up once service and I brought 2018 CRV in for Oil Dilution Recall issue and to changeover to summer tires. I got shuttle ride back home and was picked up once service and recall issue was completed. Service Rep Jamal kindly answered my questions regarding recall and arranged for shuttle ride. More

Excellent Sales Experience On my second experience with Halton Honda, I was teamed up with Alexandra. I had a specific set of needs that had to met when purchasing my next vehic On my second experience with Halton Honda, I was teamed up with Alexandra. I had a specific set of needs that had to met when purchasing my next vehicle. Alexandra was very knowledgeable and understanding. of my situation. She is very personable and empathetic. explaining everything the vehicle had to offer to meet my criteria. Anything she could not answer about the Ridgeline she immediately researched for me and provided an answer. On one of the test drives I asked her to drive so I could concentrate on the interior safety features, navigation system and blind-spot indicators specifically.. The overall "Honda" experience included a tour of the service centre and several introductions to people I would likely be seeing down the road. At no time did I feel rushed or pressured and felt I made the best decision in my purchase of my new 2019 Ridgeline. I will recommend her to anyone looking to buy a Honda. She is an asset to the Honda Team. More