Halton Honda

I am very pleased with Brad Mordue, my service advisor. He is very friendly and professional in his dealings with me. He explains very clearly what work the vehicle requires at the time and what service ca He is very friendly and professional in his dealings with me. He explains very clearly what work the vehicle requires at the time and what service can wait. I trust his judgement on this and I feel that he is on my side in helping me manage the costs of maintaining my 2013 vehicle. I always wait for him to be available when I drop my vehicle off for service. 5 stars!!!! More

Brad was aware of my surprise of the cost of the repair. In response, he ordered an Uber free of charge to take me back home, adjusted the charge a little and washed my car for pick up. In response, he ordered an Uber free of charge to take me back home, adjusted the charge a little and washed my car for pick up. More

As always, I received excellent service from my service advisor, Brad Mordue. I have been a customer here for almost 30 years, due to the exceptional customer service I have consistently received from Bra advisor, Brad Mordue. I have been a customer here for almost 30 years, due to the exceptional customer service I have consistently received from Brad over the years. He is always professional, friendly, accommodating, prompt and thorough with his explanations. I trust his judgement completely. Halton Honda...consider yourself fortunate to have such great staff like Brad who provides excellent customer service !! More

Clean, Professional, Organized. It’s what I expect when I come to a dealership and much much more It’s what I expect when I come to a dealership and much much more More

Service adviser and the tech were both very kind and courteous. They provide a thorough explanation of what was required to resolve my issues. courteous. They provide a thorough explanation of what was required to resolve my issues. More

Friendly service with prompt attention. Shaun was amazing talking me through my options letting me know what I needed - and what I didn't need. Keep up the good work! Shaun was amazing talking me through my options letting me know what I needed - and what I didn't need. Keep up the good work! More

I bought my Halton Honda Fit 2016 nine years ago & have serviced my car at this same location ever since & have only positive feedback to extend to all. As always, I feel confident about my car's safety & serviced my car at this same location ever since & have only positive feedback to extend to all. As always, I feel confident about my car's safety & required maintenance work that Brad Mordue, Service Advisor, recommends for my car. Whether it's an oil change I had yesterday, Apr. 28, or anticipation of what to expect going forward, Brad is my go-to person for advice,. More

My visit on Saturday was great as always. Never disappointed. So happy to get my snow tires off. :) Never disappointed. So happy to get my snow tires off. :) More

Our sales executive Pierre Thieu, was absolutely amazing. Very knowledgeable and passionate about cars --- especially Hondas. He was helpful, calm, and professional. Never pushy. This guy deserves a BIG Very knowledgeable and passionate about cars --- especially Hondas. He was helpful, calm, and professional. Never pushy. This guy deserves a BIG promotion! Having not purchased a car in a very long time, I was a kind of shocked by the $999 administration fee. Also, I would highly recommend less upsell when finalizing the final purchase price of the vehicle. It would be much more comfortable for the buyer if the dealership could openly publish the additional coverages, warranties, and protection packages available beforehand. That way instead of a high pressure upsell, you would be given an opportunity to preview and digest the services offered. Then leisurely decide which ones would be most beneficial (and affordable) for yourself. Straightforward! Upfront! AND way less pressure!!! Please do not show me a picture of a car falling apart as a scare technique to convince me I need additional coverage. Does Honda Canada not stand behind the products they create? I am buying the Honda brand! The Honda quality! The Honda endurance! I am in no way blaming your Finance Dept, because I am convinced that the "team" is required to do it this way. This is simply a suggestion of how Honda Canada overall can improve their services. Overall, (and mainly because of Pierre), I would still give this dealership a 4.5 to 5 star review. Sales Dept - A +. Finance Dept - C-. Especially if the dealership and Honda Canada take into account some of the suggestions offered by the buyer when seeking feedback. More

Outstanding experience. They had the vehicle in stock and several different options available . From the moment you enter the showroom all of the staff are professional , ex They had the vehicle in stock and several different options available . From the moment you enter the showroom all of the staff are professional , extremely knowledgeable and helpful . More