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Halton Honda

Burlington, ON

4.8
2,484 Reviews

4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,484 Reviews of Halton Honda

September 28, 2025

Immensely frustrating and disappointing experience with Honda service by Daniel Petriello on Saturday. Service for regular maintenance and poor air conditioner functioning ended with worse air conditioning More

by DisappointedHondaCivic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Sep 30, 2025 -

Halton Honda responded

At Halton Honda, we take every concern seriously, and we want to assure you that our team strives to provide consistent, professional service to all customers, regardless of who brings in the vehicle. Any implication that the quality of service was affected by who brought in the vehicle is completely unfounded, and we regret that your experience did not meet the high standards we strive to maintain. We also want to clarify that Daniel Petriello is an apprentice and did not perform work on your vehicle, especially on the A/C system. Regardless of any confusion, we would appreciate the opportunity to make this right. Please contact our Service Manager, Domenic Almonte, directly at domenic@haltonhonda.com so we can identify exactly what occurred, assess your vehicle, and work toward a resolution. Our goal is to ensure your vehicle is safe, fully functional, and that your concerns are addressed thoroughly. Your feedback is important to us, and we are committed to resolving this matter promptly. We hope to restore your confidence in Halton Honda and show you the professional care and attention our team takes pride in providing.

September 26, 2025

Had our car serviced in a timely manner. Christina our service representative kept us informed on our appointment timeline. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Jennings
Sep 30, 2025 -

Halton Honda responded

Thank you for the 5-star review! We’re glad Christina kept you informed and made your service visit smooth. We look forward to helping with your future service needs and wish you only smooth roads ahead!

September 23, 2025

David was very easy to work with, not pushy at all. We were able to come to a term acceptable to both of us without wasting each other's time. Kept things simple and professional. More

by mbjyyz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McHarg, Mina Botros
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review! We’re thrilled to hear that David provided a professional, low-pressure experience and helped make the process simple and straightforward. We truly appreciate your kind words and look forward to assisting you with any future service or vehicle needs. Safe travels.

September 22, 2025

We had a wonderful experience at Halton Honda and Dylan Thai looked was able to answer all our questions. He was very informative when we picked up our new car as well. We ran into some questions before More

by peter_sharon
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Thai
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review! We’re thrilled to hear that Dylan provided informative, attentive service and went above and beyond to answer your questions, even on his day off. Your kind words mean a lot to him and our team. Congratulations on your new Honda, and we look forward to assisting you with any service or maintenance needs in the future. Safe travels.

September 19, 2025

Had my car serviced in timely fashion and explained what they felt needed doing as well as checked battery tires and fluids More

by Vanderwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amar Suresh
Sep 30, 2025 -

Halton Honda responded

Thank you for the 5-star review! We’re glad your service was timely and that our team explained everything. We look forward to helping with your future service needs and wish you only smooth roads ahead!

September 18, 2025

Quick and great service. Nice and clean waiting area with coffee and free wifi too. More

by rafal.lawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lee
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review! We’re glad to hear you received quick, great service and found our waiting area comfortable and welcoming. We truly appreciate your feedback and look forward to assisting you with any future service or maintenance needs!

September 12, 2025

I was greeted with a smile by Christina, Great service, friendly staff and on time as per my appointment More

by Diane M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Jennings
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review Diane! We’re thrilled to hear that Christina and our team provided friendly, on-time service and made you feel welcome from the moment you arrived. We truly appreciate your kind words and look forward to assisting you with your future maintenance needs. Safe travels!

September 11, 2025

Fast and friendly service. Always communicate about service being done. And go over the invoice about work being done along with the price. Excellent dealership! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daine Wallace
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review Jackie! We’re delighted to hear that you consistently experience fast, friendly service and clear communication about the work being done and the costs involved. Our team takes pride in keeping our customers informed every step of the way. We truly appreciate your kind words and your trust in Halton Honda, and we look forward to assisting you with all your future maintenance needs!

September 09, 2025

Great service and attention to the customer's needs. The Uber service is an excellent option when a ride is required. Honest and reliable feedback on service needs required or deferment of items not r More

by Bruce30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Jennings
Sep 10, 2025 -

Halton Honda responded

Thank you so much for taking the time to leave such a detailed and kind review! We’re thrilled to hear that our team has consistently provided service that meets your needs and that our Uber service has been a helpful option. Honesty and reliability are values we hold in the highest regard, and it’s wonderful to know that they’ve made a difference in your experience over the years. We’re also delighted that you’ve enjoyed your recent Honda Accords and Civics—there’s nothing better than seeing loyal customers return for multiple vehicles! Your continued trust means a lot to all of us at Halton Honda, and we look forward to serving you for many years and kilometres ahead. We wish you safe travels and fun adventures!

September 09, 2025

I visited Halton Honda 4 times before the purchase of my new CRV, and in every visit, I learned more and more information on CRVs. Marc Pregnolato, was very knowledgeable in answering all my questions. Mar More

by msobhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Pregnolato, Cecilia D'Andrea
Sep 30, 2025 -

Halton Honda responded

Thank you so much for the 5-star review! We’re thrilled to hear that your experience at Halton Honda was informative, friendly, and low-pressure. It’s wonderful that Marc took the time to patiently answer all your questions and walk you through the CR-V’s features; that’s exactly the kind of care we strive to provide. We truly appreciate your kind words and are delighted you chose Halton Honda. Enjoy your new CR-V, and we look forward to assisting you with any future service or maintenance needs!

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