Gustafson's Dodge Chrysler Jeep

One of the worst experiences of buying a vehicle ever! To start off the sales man was great! It was the finance manger that was very rude and extremely unprofessional. This man took my trade in out to do To start off the sales man was great! It was the finance manger that was very rude and extremely unprofessional. This man took my trade in out to do an appraisal and when he came back he tried to tell me the transmission or the all wheel drive had gone on my 2011 Ford Escape. I had had this vehicle up to the local Ford dealer the night before and there wasn't a issue with it. When he told me this I proceeded to contact my husband and have him come down to the dealer so he could talk to them. The sales man took my husband out for a drive and had no issues then the finance manager took him out pulled out on to hwy 97 in the slow lane (which is full of ruts from the trucks) proceeded to take his hands off the wheel and hammer on the accelerator, of course the vehicle was all over the road this is how he tests vehicles to see if they are going to break. There was absolutely nothing wrong with the escape other than tires and a window there wasn't a light on in the dash nothing just a opportunity to try to pull one over on a woman. Shame on you! When they arrived back my husband told the sales man we wouldn't be purchasing a care from the dealer in the mean time the finance manager was going on about how he was just saving the salesman a headache for later and we proceeded out the door not before hearing the finance manager telling us to "just get the F@#k out. Thank you Gustafson's Dodge for that day as we continued on to Northland Dodge in Prince George and bought a beautiful Charger. So sad you took the sale away from your salesman who again was a great guy! More

Service department Made an appointment to have two recalls in, service was fast and polite and got what I wanted done. I was expecting to come back to a clean vehicle an Made an appointment to have two recalls in, service was fast and polite and got what I wanted done. I was expecting to come back to a clean vehicle and being told if they found anything else wrong with my vehicle. More