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Gus Brown Buick GMC

Whitby, ON

4.8
386 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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386 Reviews of Gus Brown Buick GMC

July 03, 2025

Always extremely excellent and expert work from Sergio and his team. They always go beyond to fix at problems that arise. More

by crany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jul 03, 2025 -

Gus Brown Buick GMC responded

Thank you for sharing your feedback! We appreciate your business and your continued support of Sergio and the team. See you next time at Gus Brown Buick GMC!

July 01, 2025

Dad was very helpful and knowledgeable about what a solution should be he answered my questions and walked me through what had been done to ensure a successful outcome also a gentleman named Dennis was More

by Peter.ferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Michell ,Dennis
Jul 02, 2025 -

Gus Brown Buick GMC responded

Peter, we're elated to hear that both Dave and Dennis provided you with knowledgeable and helpful service at Gus Brown Buick GMC. Thank you for sharing your experience!

June 26, 2025

I took my car in because my brakes felt wrong. Sergio was able to replace and repair the issue in the same day. My brakes feel great now! More

by Hrgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jun 26, 2025 -

Gus Brown Buick GMC responded

It's great to hear that Sergio was able to address your brake issue promptly at Gus Brown Buick GMC. Thanks for trusting us with your vehicle, and we're glad everything feels great now!

June 25, 2025

Great dealership. Prompt service and standard prices. Being able to schedule online is a plus. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jun 25, 2025 -

Gus Brown Buick GMC responded

Chris, your kind review warms our hearts! Thank you from the Gus Brown Buick GMC Team.

June 21, 2025

Terrific appointment…. prompt service, very professional and fantastic turnaround! Gus Brown Service department continues to exceed expectations. More

by Macphersondave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy
Jun 23, 2025 -

Gus Brown Buick GMC responded

We're glad to hear that our service team at Gus Brown Buick GMC exceeded your expectations with prompt and professional care. Thank you for the kind words!

June 20, 2025

Thanks to the attention you paid to my GMC Canyon - your guidance helped it get a kickstart to its new home in BC! More

by Gaildawn2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Jun 20, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC could assist with your GMC Canyon's journey to its new home in BC! Thank you for the kind words and safe travels ahead!

June 17, 2025

I've been dealing with the service department for over 20 years professionally and personally and always have been satisfied with the work More

by rburn104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
Jun 17, 2025 -

Gus Brown Buick GMC responded

Thank you for your loyalty and trust in the Gus Brown Buick GMC service department over the years! We're delighted to know that you've consistently been satisfied with our work. We look forward to continuing to serve you well into the future!

June 15, 2025

Professional, courteous and helpful. Got me in a few mins early and got me out just as fast without any other unnecessary work. More

by gabbo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jun 16, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC provided you with efficient and professional service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

June 14, 2025

They would not return my calls when inquiring about my vehicle that was there for over 8 hours however answers the phone seemed annoyed i was calling. This dealership needs to smarten up and not just ste More

by kellylandrews25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 19, 2025 -

Gus Brown Buick GMC responded

Hi Kelly, Thank you for your feedback. We're sorry to hear about your recent experience and that we did not meet your expectations. Providing timely updates and courteous service is something we take seriously, and your comments have been shared with our team for review. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

June 12, 2025

The service appointment was timely and completed within the estimate given. The customer waiting area was comfortable . More

by carlobattistone@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 12, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that your service appointment at Gus Brown Buick GMC was timely and comfortable, Carlo. Thank you for sharing your experience with us!

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