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Gus Brown Buick GMC

Whitby, ON

4.8
242 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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242 Reviews of Gus Brown Buick GMC

November 21, 2024

Took my truck in to have tires changed and my cover was fine when picked u truck cover was broken.When showed Dave he had me talk to Dennis service manager he told me it must have been broken when I drop t More

by Carl.lefeuvre
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave and dennis
Nov 21, 2024 -

Gus Brown Buick GMC responded

Carl, I'm sorry to hear about your experience with the truck cover. We value long-term customers like you and it's concerning that this issue wasn't resolved to your satisfaction. Please reach out so we can discuss how best to address this situation for you. Thank you, Dennis Franssen - Service Manager - dennisfranssen@gusbrown.com

November 20, 2024

The dealership is great at accepting appointments and getting the work done on when they say. More

by Brad.harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio in service
Nov 20, 2024 -

Gus Brown Buick GMC responded

Brad - Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Gus Brown Buick GMC!

November 19, 2024

Bought a new truck for $103,000and the engine light went on at 450 kms. Stopped into Sergio and he cleared the code. The light came on a couple of days later again so I called back and he got me into fix More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 19, 2024 -

Gus Brown Buick GMC responded

Pat, we're glad to hear that Sergio was able to assist you promptly at Gus Brown Buick GMC. We appreciate your patience and understanding as we worked on resolving the issue with your new truck. Safe travels ahead!

November 19, 2024

Sergio and his Team provided us with timely and professional service. We have always bought our vehicles from this dealership and the service has always been excellent. More

by Pat & Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 19, 2024 -

Gus Brown Buick GMC responded

Pat & Mike, thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Sergio and his team consistently provide excellent service. Looking forward to serving you again in the future!

November 19, 2024

Great service! Service attendant was attentive and got my vehicle serviced quickly! Also addressed part sourcing for something I initially hadn’t come in for and go More

by Chickie333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 19, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our service team at Gus Brown Buick GMC took great care of your vehicle and went the extra mile with part sourcing. Thank you for sharing this positive experience, and we'll be sure to pass along your appreciation!

November 18, 2024

I have been a client of Mills Motors for many years. To date, if any issues arose, I was and am always treated very well. More

by RKW
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for your loyalty and kind words about Mills Motors! We're glad to hear that you've consistently had positive experiences with us at Gus Brown Buick GMC. We look forward to continuing to serve you well in the future!

November 18, 2024

Excellent service by Sergio, he was efficient and on time for my service call. Thanks More

by glacroix17Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

We couldn't ask for a better review of Gus Brown Buick GMC. Thanks so much for sharing your kind words for Sergio.

November 18, 2024

We have dealt with Ron Sorely for years and he is a truly excellent salesman always going the extra distance in dealing with us. We feel so comfortable working with him and knowing he has our back and he tak More

by lpogson45
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Sorely
Nov 18, 2024 -

Gus Brown Buick GMC responded

It's wonderful to hear that Ron has consistently provided you with excellent service at Gus Brown Buick GMC. We're glad he makes the process comfortable and goes the extra mile for you. Thank you for your continued trust in our team!

November 18, 2024

Good experience, I was looked after very well The staff was friendly and the price was right More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bartlett
Nov 18, 2024 -

Gus Brown Buick GMC responded

Hi Roger - Thank you for choosing Gus Brown Buick GMC, we appreciate your positive feedback!

November 18, 2024

I brought my vehicle in for an oil change and tire swap. Service was friendly, prompt and I will continue to come back. More

by Derik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Nov 19, 2024 -

Gus Brown Buick GMC responded

Derik, we're delighted to hear that you had a positive experience with our service team at Gus Brown Buick GMC. We look forward to seeing you again for your future vehicle needs!

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