Guelph City Mazda

There is an important difference between profiteering and natural inflationary price increases. $180 for a tire swap (on rims) and an oil change is absolutely ridiculous. Their efforts to justify the cost natural inflationary price increases. $180 for a tire swap (on rims) and an oil change is absolutely ridiculous. Their efforts to justify the cost is even more comical. Ask any mechanic at a garage and they'll laugh at this cost. Don't waste your time here. More

My experience with Mazda City Guelph was amazing. Laurie Grist greeted me from the first time I stepped in to the shop. She is very friendly and not pushy at all. She is very honest to answer any questions. Grist greeted me from the first time I stepped in to the shop. She is very friendly and not pushy at all. She is very honest to answer any questions. She kept in touched until my car arrived. She still keep in touch asking about how do I like the car etc. Thanks Laurie. More

_PARTS Several months ago I was looking for an Air bag ECU for a 1996 Mazda Miata. I had tried Owen Sound Mazda because it was closer, but it was no longer available. Then someone told me Bob at Guelph Ma ECU for a 1996 Mazda Miata. I had tried Owen Sound Mazda because it was closer, but it was no longer available. Then someone told me Bob at Guelph Mazda was very knowlegeable so I called him. He verified interchangeable Pt #'s and gave me a used part website that eventually led to me finding the ECU I needed in New Jersey. None in Canada. Installed the used ECU and warning light was out. A long road but final success. Thank You Bob, you were very helpful. Glenn J. More

My Experience at Guelph City Mazda My thoughts. I have been to the dealership only once, to have service on the car and to have the summer tires installed. Service was efficient and My thoughts. I have been to the dealership only once, to have service on the car and to have the summer tires installed. Service was efficient and not time-consuming. This experience, plus the initial ones of selecting a car and buying, was very good. Paul Pennock More

Warm and very friendly staff My purchasing a new vehicle was a great experience at Mazda. Reg greeted me with a warm friendly smile. He was calm and did not rush through teachin My purchasing a new vehicle was a great experience at Mazda. Reg greeted me with a warm friendly smile. He was calm and did not rush through teaching me how to operate all the bells and whistles . When I called the next day again he did not rush through things. I highly recommend Mazda and especially Reg. Thank you to all staff More

Honest all around, no xx, just what you want in a car dealer All of my interests and concerns were addressed, I was spoken to like a human being instead of a moron unlike most car dealers. Being a woman, it's no All of my interests and concerns were addressed, I was spoken to like a human being instead of a moron unlike most car dealers. Being a woman, it's not easy for a salesman to listen to what you want in a vehicle. Reg Rosauro is honest and attentive and far from pushy. He will steer you in the right direction. I love my car, thanks Reg and all Mazda staff! More

First time car buyer! This dealership was awesome to work with. My son was buying his first car and we picked the right place to shop! Kallen was a great sales guy, very fr This dealership was awesome to work with. My son was buying his first car and we picked the right place to shop! Kallen was a great sales guy, very friendly, never pushy, super easy to talk with and truly understands what great customer service is. In a time when so many businesses fail when it comes to customer service, this dealership nails it. I would absolutely recommend buying there and make sure you ask for Kallen! Thanks again Guelph City Mazda - well done! More

rude and arrogant Asking questions by a customer should not upset service staff...customer service 101. I will never come back to Guelph Mazda!!! Get young happy staff Asking questions by a customer should not upset service staff...customer service 101. I will never come back to Guelph Mazda!!! Get young happy staff More

Paul from Service Team is FANTASTIC I purchased a Mazda 5 from another used car dealership a few weeks ago. Experienced some minor issues with the indicator lights and was sent running a I purchased a Mazda 5 from another used car dealership a few weeks ago. Experienced some minor issues with the indicator lights and was sent running around to different places because that dealership "didn't have the parts" to fix my issue. Went and spoke with Paul at Guelph City Mazda and got really honest, direct advice and speedy service. Called Paul again a day later to inquire about a different issue and he was super honest and didn't try to sell any unnecessary services to me. I also met Chuck who drives the shuttle and he was incredibly professional and prompt with the pick up's and drop off's. Will definitely keep coming back! More