Grimsby Chrysler Dodge Jeep

Sale with Hitch Test drove and bought the truck with a hitch. The truck I took home had no hitch. The wrong vin # was put on sales contract It just so happened the Test drove and bought the truck with a hitch. The truck I took home had no hitch. The wrong vin # was put on sales contract It just so happened the truck with vin # on sales contract did not have a hitch. I let the salesman know before I picked up the truck He told he would correct this. When I picked it up, it had now hitch ! I let the salesman know and was told he would correct this and get a hitch installed. Almost 3 months later, no call, no hitch. Experience was great other than that ! Sale with no hitch!! More

Just a bathroom stop? The title may seem strange but we're sure Dave may have thought that's what it was! It was a cold, wet and windy mid May day and we were driving back The title may seem strange but we're sure Dave may have thought that's what it was! It was a cold, wet and windy mid May day and we were driving back to Fonthill from Toronto having wasted hours at a hyundai dealership where the service was bad. En route back we had been googling dealerships and as we approached Grimsby discovered that at chrysler they had a Hyundai elantra GT hatchback similar to what we wanted. We were greeted by Dave and immediately asked to use the bathroom! He was very friendly, gave us a coffee and took as out to see the elantra, and provided us with as much information as he could on the vehicle. There was no pressure or pushiness, just casual as others have said. After 20 minutes we purchased the car, the negotiation was simple and pleasant. The follow up emails were polite and helpful also. Based on our experience we would certainly recommend this dealership. More

pleasant & relaxing place to buy a car ALL Good very frendly casual would refer to friends and family clean place lots of inventory very knolgable would go back and buy another car what els ALL Good very frendly casual would refer to friends and family clean place lots of inventory very knolgable would go back and buy another car what else can i say More

Great personal service!! Our experience from first contact to delivery of our van was great! Hassle free, personal service. I would no hesitate to recommend Grimsby Chrysler t Our experience from first contact to delivery of our van was great! Hassle free, personal service. I would no hesitate to recommend Grimsby Chrysler to my friends. More

Unfamiliarity of new innovations We picked the Pacifica for the styling and convenience of a van .The 'stow and go' seating was a determining factor as we have had other vans in the We picked the Pacifica for the styling and convenience of a van .The 'stow and go' seating was a determining factor as we have had other vans in the past which required the removal of the second row seating. We were surprised to see the dial selector for the transmission and the push button starting feature They both require a lot of getting used to. The display screen we find distracting and the apps are confusing - the manual does not explain fully how to delete former usage.(We bought a demo and the previous user had placed a number of destinations on the Navigator which I cannot delete). Perhaps there should be an expert available to screen the different features to customers. More

Best Dealship Around Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me w Great experience with the staff at this location , right from sales/finance to service very helpful and knowledgeable Sheri was quick to assist me with tips on the Nav system and Bluetooth Would definitely come back to purchase another vehicle More

Service Great experience with the staff at this location ... quick at providing answers and info and very knowledgeable. Would definitely drive to grimsby a Great experience with the staff at this location ... quick at providing answers and info and very knowledgeable. Would definitely drive to grimsby again to purchase another vehicle More

Excellent from start to finish. I had a very good experience. Mary Lynn was very thorough. She answered all of my questions both thoughtfully and respectfully. I would highly recomm I had a very good experience. Mary Lynn was very thorough. She answered all of my questions both thoughtfully and respectfully. I would highly recommend her and her team. More

Easy, friendly experience Our sales rep, Mike Beaudoin, was extremely informative and friendly in supporting our decision to purchase the Hybrid Pacifica. He took the time to s Our sales rep, Mike Beaudoin, was extremely informative and friendly in supporting our decision to purchase the Hybrid Pacifica. He took the time to show us all the features and specs, which is no small feat given all the technology included. Thanks for the great experience! More

Great deal We knew which type of make and model vehicle we were shopping for. Looked at so many websites and visited many dealerships. This dealership had just m We knew which type of make and model vehicle we were shopping for. Looked at so many websites and visited many dealerships. This dealership had just marked down this car and was THE best price anywhere. Friendly staff, highly recommend. Thanks Mary Lyn! More