Great West Chrysler Jeep Dodge - Service Center
Edmonton, AB
160 Reviews of Great West Chrysler Jeep Dodge - Service Center
After a little confusion about parts availability Andy Savoury and then Zach got it straightened out they got my vehicle repaired.Andy followed up with this issue to be sure l was happy. Savoury and then Zach got it straightened out they got my vehicle repaired.Andy followed up with this issue to be sure l was happy. More
Great service they were honest about my options, showed me my vehicle and were negotiable on certain billing aspects to fit my budget. Will come back! me my vehicle and were negotiable on certain billing aspects to fit my budget. Will come back! More
Good service always in time. Honest and competent crew on service department, friendly people on sales. I will defenitely recommend GREAT WEST CHRYSLER to my friend. service department, friendly people on sales. I will defenitely recommend GREAT WEST CHRYSLER to my friend. More
Disappointed Brought my jeep in for the first time and chose the closest service department to my residence. Had an appointment scheduled and still had to wait fo Brought my jeep in for the first time and chose the closest service department to my residence. Had an appointment scheduled and still had to wait for an "advisor" although there were no other vehicles in line. Service "ladies/advisors" are not professionally dressed. Ragged t-shirts, leggings and tops that barley cover their chest. I waited for vehicle as requested and they only took 1 1/4 hrs. the job requested was simple, 5 tire rotation and oil change. Tires were not checked for air, hence i drove home with my spare 20lbs less than required. My oil change, well lets say jeep is leaking, and they couldn't even be bothered to reset the oil change monitor on the steering wheel. Needless to say I wont be coming back for service. More
Repairs didn't last Brought my 2006 Jeep into dealership due to front end issue. Was told front end shot, 8k to rebuild. so I told them no thanks and called Kidney Found Brought my 2006 Jeep into dealership due to front end issue. Was told front end shot, 8k to rebuild. so I told them no thanks and called Kidney Foundation to donate. They offered a "Plan B" to repair for $2200 and assured me repairs would be long term. I stupidly agreed. 900km later front end broken again, same issue. Contacted Service Mgr, he said zero warranty. Should have donated truck and not listened to their repeated proposals. More
Had a really bad experience with this dealership ( Service department) horrible service. I came in at 145 pm on a Saturday for an oil change. And they opened up the bay door. I drove in and one of the Service department) horrible service. I came in at 145 pm on a Saturday for an oil change. And they opened up the bay door. I drove in and one of the service techs was upset because there was 5 cars in there already. I asked are you not open tell 215 pm he said yes but policy says we can’t take anymore?not sure what this kid / service tech was talking about. I was so pissed off I needed the service and he has now made me never use this dealership ever again. Why let a person in if your just going to tell them sorry we have 5 cars already. That’s complete bull crap. More
Hi all, I received today for a signal light replacement Hi all, I received today for a signal light replacement on the passenger mirrow. I remember from the past I paid around $80. I had to pay $374.22 Hi all, I received today for a signal light replacement on the passenger mirrow. I remember from the past I paid around $80. I had to pay $374.22 ... when I confronted the person at the till she told to talk to the person I was dealing with. When confronted her regarding the bill she explained to me that they had to break the little mirrow for blind spots in order to replace the signal light and that these are the cost. Unreal I will get an second opinion from AMVIC. they use to have a great service. More
Fantastic! We were travelling and had car troubles with our Dodge Journey. We googled dealerships near us, and had the fantastic luck of finding this dealer. W We were travelling and had car troubles with our Dodge Journey. We googled dealerships near us, and had the fantastic luck of finding this dealer. We didn't have an appointment, but they worked us in, and got us fixed up with a fairly major repair. Service didn't have any loaners left, but Sales jumped in and got us a loaner vehicle so we were not stuck while in Edmonton. The service and staff are absolutely TOP NOTCH at Great West Chrysler Jeep Dodge. Everyone we dealt with was super from the reception people in Service, to the service technicians, to the sales staff - you can't go wrong here! More
Unbelievable bad Pulled in for oil change felt like I was in a club music loud,girls putting on makeup, and took over an hour! As we watch girls taking selfies still w Pulled in for oil change felt like I was in a club music loud,girls putting on makeup, and took over an hour! As we watch girls taking selfies still waiting hood up no one even looking at it. Went in to pay and told how bad the service was. This lead to a letter from management stating my warranty will be void if I go else where!! I've been going to Greatwest since 1991 and have bought many vehicles from Bart and his team. But have seen it not the same place I had first enjoyed going to there is still some employees that make it great and go out of there way to help you Magan in service is fantastic and Vern is alway so helpful and takes the time to help. I've always told friends about the dealership just wondering if I still will... I looked at new truck only to show if to my husband and the price was cheaper on website then what was quoted removed quickly as I phoned. More