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Great West Chrysler Jeep Dodge - Service Center
Edmonton, AB
168 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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168 Reviews of Great West Chrysler Jeep Dodge - Service Center
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May 13, 2025
I sat in quick lane for 45 min. Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they al Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they also spilt oil within areas not caring to clean it up. They claimed to check my tires which they didn’t, I shouldn’t have to tell them what to do for an oil change. My air filter also wasn’t checked, I was told to wait around more which I shouldn’t have too. The guys were standing around looking lost in the first place.The past few visits have been nothing but the worst customer experience. The guy at the desk was willing to get the kid working on my truck though he shouldn’t have to chase these “techs” around to make sure the job is done after I mention it. I feel like they treated me like a woman that was clueless. More
by campbell-09
Employees Worked With
Don’t know.
May 03, 2025
Great customer Service. Timely. From start to finish. Appointment. Communication. Performance. Especially their effort to make everyone, anyone feel special Timely. From start to finish. Appointment. Communication. Performance. Especially their effort to make everyone, anyone feel special More
by citare2
Employees Worked With
Sorry too many to lidt
May 03, 2025
Took my vehicle in for Emissions and Tuneup. Megan and Rob provided me with excellent care and service.. on the drive home my vehicle was better than new. Thanks to all who worked on my Jeep Megan and Rob provided me with excellent care and service.. on the drive home my vehicle was better than new. Thanks to all who worked on my Jeep Len Bushell More
by len.bushell
Employees Worked With
Megan and Rob in Service
April 15, 2025
I waited an hour and a half for a simple oil change in the quick lane. An oil change can be done in 20 minutes; there was absolutely no reason I had to wait that long. The worker with whom I first dealt w the quick lane. An oil change can be done in 20 minutes; there was absolutely no reason I had to wait that long. The worker with whom I first dealt with asked me “does this car belong to your husband?” Number one, that is none of your business. Number 2, what does it matter anyway? And number 3, you have no right to assume anything about me or my car and who it “belongs” to. As if it is so strange for a woman to be bringing in her own car for service. Ridiculous and horrible service. Find another dealership. More
by SisterAct
Employees Worked With
March 29, 2025
Great customer service amazing staffs very friendly and courteous. I have had a bad experience at another dodge dealership and was pleasantly surprised with great west! courteous. I have had a bad experience at another dodge dealership and was pleasantly surprised with great west! More
by Kelti.gore
Employees Worked With
Brian Megan
February 05, 2025
Left my vehicle at 7 am was call 2 hours later and the job was done. Robert at the service desk was great, explained what would take place and provide Uber service to and from work. All worked out really job was done. Robert at the service desk was great, explained what would take place and provide Uber service to and from work. All worked out really well. More
by Severin7
Employees Worked With
Robert
