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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,959 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,959 reviews

May 20, 2025

Always excellent service and customer care; Brian is an excellent service advisor and always looks after what I need! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rachid
May 13, 2025

I sat in quick lane for 45 min. Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they al More

by campbell-09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know.
May 20, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, campbell-09. Providing respectful, professional, and thorough service is our top priority, and we’re concerned to hear about your recent experience in our Quick Lane. We’d appreciate the opportunity to speak with you directly—please contact our Service Manager at 780.483.5337 so we can fully understand what occurred and work to improve. Your feedback is important to us.

May 03, 2025

Great customer Service. Timely. From start to finish. Appointment. Communication. Performance. Especially their effort to make everyone, anyone feel special More

by citare2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sorry too many to lidt
May 20, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the thoughtful review! We're thrilled to hear you felt valued and well taken care of throughout your entire visit. Providing excellent service and making every customer feel appreciated is what we aim for. We look forward to welcoming you back!

May 03, 2025

Took my vehicle in for Emissions and Tuneup. Megan and Rob provided me with excellent care and service.. on the drive home my vehicle was better than new. Thanks to all who worked on my Jeep More

by len.bushell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Megan and Rob in Service
May 20, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you, Len! We're so glad to hear Megan and Rob provided you with excellent care and that your Jeep is running better than ever. We’ll be sure to share your kind words with the team—your satisfaction means everything to us!

April 21, 2025

Brian was very helpful excellent advise Very professional and the service was completed in a timely manner 10 out of 10 More

by robredcoombes
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 28, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the fantastic review, robredcoombes! We're thrilled to hear that Brian provided helpful advice, professional service, and ensured everything was completed promptly. We truly appreciate your support and look forward to assisting you again!

April 15, 2025

I waited an hour and a half for a simple oil change in the quick lane. An oil change can be done in 20 minutes; there was absolutely no reason I had to wait that long. The worker with whom I first dealt w More

by SisterAct
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Eden Donahue
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great customer service amazing staffs very friendly and courteous. I have had a bad experience at another dodge dealership and was pleasantly surprised with great west! More

by Kelti.gore
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Megan
Apr 14, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Kelti! We're thrilled to hear that our team provided you with friendly, courteous, and amazing service, especially after your previous experience elsewhere. We truly appreciate your feedback and look forward to assisting you again in the future!

March 27, 2025

Andy is the sales consultant I dealt with at Great West Chrysler. He helped me with my trade in on a newer used Dodge Grand Caravan so I could rebuild my credit. He is friendly, a professional and knows More

by Norma Fair
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy S. Five Star +
Apr 14, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the wonderful review, Norma! We're thrilled to hear that Andy provided such a positive experience and helped you with your trade-in to rebuild your credit. It’s great to know you felt supported by our team throughout the process. We look forward to assisting you with all your future automotive needs! Enjoy your new Dodge Grand Caravan! 🚗✨

March 24, 2025

Lana was great sales person. Had a great experience buying my used vehicle. Would deal with them again in the future. More

by crushit28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana
Apr 14, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review! We're thrilled to hear that Lana provided you with a fantastic experience while purchasing your used vehicle. Your feedback means a lot to us, and we look forward to assisting you again in the future!

March 15, 2025

Fast and convenient oil change will make a another appointment at this place again for sure More

by Frederick gullion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulayman Juwara
Mar 17, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Frederick! We're glad to hear your oil change was fast and convenient. We appreciate your feedback and look forward to your next appointment with us!

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