Great West Chrysler Jeep Dodge

Don’t treat customer good, spend lots of time money, can’t put nut for free, horrible service (didn’t provide inspection report until I asked) advisor tells you what you should take then I am paying mor can’t put nut for free, horrible service (didn’t provide inspection report until I asked) advisor tells you what you should take then I am paying more than what I wanted, staff says they will have supervisor /manager to call but they DONT More

Eden was great to do business with. She was very clear when it came to all the financing numbers. The best experience I have had finalizing a vehicle deal. She was very clear when it came to all the financing numbers. The best experience I have had finalizing a vehicle deal. More

Brought my Jeep Grand Cherokee in coz I heard a tapping sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. I had to call them to get info which my service advisor Brian had answers but never called me back to tell me xxx they’re doing or a time frame unless I called them. No courtesy car offered no rental car offered. Got it back and still made the same sound plus a new one from the belt. Brought it to another garage for the squealing sound and it was the belt and they said it wasn’t aligned properly. All the work they did was warranty so I didn’t pay but they didn’t solve any issue that I was concerned with. Service advisor was polite but full of xxxx. Never going back More

The service department over charged me, useless inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. More

Came to the quick lube before the dealer even opened. They brought me straight in 20 minutes early. The service was by far the best I have received to date They brought me straight in 20 minutes early. The service was by far the best I have received to date More

dealing with salesman and finance officer was a treat. Salesman was excellent to deal with not pushy and was able to answer all my questions with quick response feel good. Finance officer seemed to know Salesman was excellent to deal with not pushy and was able to answer all my questions with quick response feel good. Finance officer seemed to know what I wanted or needed before I knew Awesome team More

Excellent will use them again. My son was also really pleased with the service and staff My son was also really pleased with the service and staff More

too much wait on express lane just for an oil change . take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on the left lane when David Lysne Told me to wait 15 to 20 min and move to middle lane. while waiting for about 20 min new vehicle pull up to the left lane and david lysne let the new vehicle get inside right away.and then told me to transfer again to the left lane to go behind the vehicle that just came seconds ago. I was very dissapointed how Mr david lysne handle customer service .He should give a customer a fair treatment no matter what the itnicity is. I hope Great west chrysler stony plain management look into this .I bought my vehicle in this Location and yet I experienced such a very bad service. More

Good service and friendly staff. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. More