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Grande Prairie Subaru - Service Centre

Grande Prairie, AB

4.6
83 Reviews

83 Reviews of Grande Prairie Subaru - Service Centre

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September 30, 2023

Since i purchased my outback in 2018 the service from the Gp dealer ship has been nothing but the best. Great service and friendly staff. Very happy over all. More

by lwhamel
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmett Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Thomas
Oct 20, 2023 -

Grande Prairie Subaru responded

Thank you for giving us the opportunity to earn your 5 star review. We look forward to welcoming you back once again!

September 22, 2023

Great customer service, would highly recommend this dealer to anybody. Tyler at the desk is 10/10 More

by Richard
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Grande Prairie Subaru responded

Thank you for giving Tyler the 5 star review!

September 11, 2023

Was not happy with the service for my end of lease on my car. It has taken over 2 months to figure stuff out and now I had to get an extension on my lease because of it. There are about 5-6 people that stan More

by t.mos
Recommend Dealer
No
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denvor Whervin, Taylor Hughes
Sep 29, 2023 -

Grande Prairie Subaru responded

I am very regretful to hear about your experience. Your comments have been shared with our team to ensue a better experience for future customers. We would welcome the opportunity to work with you again to provide you with a better guest experience. Should you wish to give us another chance please contact our Sales Manager to set up a time to work with you personally.

September 10, 2023

Booked for a 3pm appointment. Needed to get brakes replaced. They said they are not able to complete replacement as it was too late in the day as they close at 5pm. Service depart More

by Gabe
Recommend Dealer
No
Employees Worked With
Tyler Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

We are very sorry for the inconvenience Gabe. Your comments have been shared with our team to avoid any similar occurances for future guests. We appreciate you business and honest review. We are pleased to hear that you were pleased with the shuttle service and our staff.

September 09, 2023

Had my vehicle serviced today, and although they were able to fit me in last minute. Excellent customer service as always from everyone in the dealership. Would highly recommend. More

by Ciannanicole
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Armson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmett Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Thomas, Denvor Whervin
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving us the opportunity to keep your vehicle running in tip top shape and for your recommendation. We look forward to welcoming you back anytime.

August 28, 2023

The staff here try so hard to work with the customers and fix issues. Subaru Canada trys so hard against them to save every nickle and not accept fault. More

by Evasion1
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for working with our team to give us the opportunity to fix your issues. We appreciate your patience and review.

August 22, 2023

From my first purchase of a Forrester 10 years ago up to now with my Outback I have not once had a negative experience with this dealership. Sales people are great, but the true measure of any dealership More

by Ah846
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for your continued loyalty and patronage. We look forward to seeing you again and providing you with another 5 star experience.

August 13, 2023

Great Service and done in a good time. My appointment was at noon and they had it done in an hour which was really nice coming from out of town! More

by jelkeskippy
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving our service team the opportunity to earn your business.

July 17, 2023

Thankyou Cass for going out of your way. The people at gp subaru have been true to their word throughout our dealings.Paul Gerow. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Cass Armson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving Cass the opportunity to provide you with a 5 star experience Paul.

March 08, 2023

Amazing service department. Always willing to help and go above and beyond. Would recommend to family and friends More

by Day2day
Recommend Dealer
Yes
Employees Worked With
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gruending
Apr 26, 2023 -

Grande Prairie Subaru responded

Thank you for giving our service department the opportunity to earn your business and recommendation.

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