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Grande Prairie Subaru - Service Centre

Grande Prairie, AB

4.6
90 Reviews

90 Reviews of Grande Prairie Subaru - Service Centre

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August 23, 2024

Would not recommend this dealership. Poor customer service, seals put in over dirt, broken wiper that they said was in good shape during inspection. Took 4 years of asking about the seal More

by Marlene Cobick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Staff was knowledgeable and dillegant on our vehicle needs. salespeople were accommodating with our need to try out multiple vehicles to get the right fit. Service department scheduled the appointments More

by brianfreemark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

I bought my outback here and have had it serviced here. Great friendly staff who always do their best to accommodate me. More

by heatherhaakstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Armson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

Friendly front end staff and excellent Mechanics. They always take great care of my vehicle. I will continue to be a customer for a very long time. More

by Jen Kanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Grande Prairie Subaru always gives me great service, the staff is always very willing to accommodate! More

by gisele.gropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Subaru responded

Thank you for giving our service team the chance to work with you! We hope to welcome you back again in the future!

June 06, 2024

Helpful sales people and excellent service department. You can trust Michael, the mechanic and Tyler, the service manager in-service. More

by Rjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Subaru responded

Thank you for giving our team the chance to earn your trust!

June 06, 2024

I took my car for repairs, I thought I needed. Tyler Green, the service technician phoned me and told me the repairs had been done on my last visit but they checked everything out and I was good t More

by gfazikos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Subaru responded

Thank you for giving our team the chance to work with you and earn your trust. We are pleased to hear that they went above and beyond!

May 30, 2024

Friendly, helpful and honest. The staff goes above and beyond to make one feel welcome. Thank you for the great service. More

by loujo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Grande Prairie Subaru responded

Thank you for your review. We are pleased to know that you were happy with your visit.

May 29, 2024

Overall was a great experience, my vehicle took longer then expected but they offered me a loaner for a few hours, Tyler and Charlene were very nice, i found the prices high More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Grande Prairie Subaru responded

thank you for your review Jamie. We are pleased to know that you were well accommodated. If you have any further questions or concerns please reach out to anyone on our management team. 780-513-5340.

May 23, 2024

Charlene was Personable and knowledgeable and professional. My issue has to do with warranty issues, therefore I will follow up once issue is resolved. More

by carolvdv
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Grande Prairie Subaru responded

Thank you for sharing your experience and for the shout out to Charlene. Please contact our service manager should you need any help regarding your warranty issue.

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