Grande Prairie Subaru

Floor sales and Manager very good, but. We did quite a bit of research before we went in to Subaru GP. Basically knew what we wanted to spend and what model we wanted. We were pleasantly s We did quite a bit of research before we went in to Subaru GP. Basically knew what we wanted to spend and what model we wanted. We were pleasantly surprised to find a new 2015 Touring Forester which did not have the touch screen (which was good for us). However, when we negotiated the price and came with the cheque we had to then deal with the finance person (who was replacing the normal one). She tried to sell extended warranty, Rust coating, paint protection, oil changes etc etc. When we said we did not want anything else added she said that the basic 3 year warranty did not cover everything and thing would start "dropping off". She kept asking why we did not want anything else and at that point I was almost ready to walk out. So she threw a waiver at us and highlighted where we were to initial. Then she forgot the 1000.00 deposit and only included me on the sales agreement and not my wife. So, after 4 attempts she finally got it right. It is interesting that a few people that I talked to said that they had also had problems with Financial people at Auto Group. We feel that in 2016 if a vehicle is purchased to 2 names all correspondence by mail, phone or text should be addressed to both purchasers. The small concerns with the car after delivery were dealt with promptly by Alex and Jim. More

Stress free Alex was awesome I had never bought a new vehicle before and he made the process very easy and stress free, I work alot and him and gp subaru were ver Alex was awesome I had never bought a new vehicle before and he made the process very easy and stress free, I work alot and him and gp subaru were very accommodating with my work schedule, after everything was said and done and 2 weeks after I had taken delivery of the car I had some issues that I brought to his attention he resolved them that day and I went from having a so so opinion to him being the guy I will buy my next vehicle from without a doubt. More

Friendly and professional service First time buying a car from this dealer and Alex and Jim made our time worthwhile and no hassles. Our concerns were addressed promptly and courteousl First time buying a car from this dealer and Alex and Jim made our time worthwhile and no hassles. Our concerns were addressed promptly and courteously. We very nicely surprised when it came with a clear bra and Weathertech floor mats upon pick-up of the car. Small things but does matter. Very much appreciated. The remote starter we asked are still pending but we are confident that Alex and Jim will deliver as promised. Ted, the finance guy explained clearly all applicable add-on service and our payment breakdown. Excellent experience from team Subaru! More

Great Service Never had any issues with dealing with any GP Auto Group dealer. Great service and goes above and beyond expectations. Highly Recommended! Alex is one Never had any issues with dealing with any GP Auto Group dealer. Great service and goes above and beyond expectations. Highly Recommended! Alex is one of the best sales guys out there! More

Excellent Nice efficient experience. No issues. Got my car immediately upon purchase. Would recommend to other buyers. Car drives smoothly and functions as inte Nice efficient experience. No issues. Got my car immediately upon purchase. Would recommend to other buyers. Car drives smoothly and functions as intended. Everything was explained properly. More

Best experience at a dealership ever! Had a fantastic car buying experience the other day with Alex. No pressure, straight to the point. I walked in with a rough idea of what I had in mind Had a fantastic car buying experience the other day with Alex. No pressure, straight to the point. I walked in with a rough idea of what I had in mind and he came back with tons of answers, Subaru and otherwise! Super excited to get my next vehicle through him, and definitely won't be using anyone else anytime soon. More

Was painless! Staff were very helpful, informative and pleasant.Answered any questions quickly. Knew their stuff! Am very happy with the car and will recommend th Staff were very helpful, informative and pleasant.Answered any questions quickly. Knew their stuff! Am very happy with the car and will recommend them to anyone looking for a vehicle. More

No pressure sales person! This was my first time buying a car and Amanda made the experience easy and enjoyable. She has a professional but friendly personality which set me at This was my first time buying a car and Amanda made the experience easy and enjoyable. She has a professional but friendly personality which set me at ease right away. Thank you for making my purchase awesome from start to finish. Amanda followed up by sending me texts to see how I was doing and how I was liking my new Forester. I certainly would not hesitate to recommend nor purchase another Subaru from this dealership. More

Great Sales Team! Not pushy! My husband and I needed a new car as we were outgrowing our old one but didn't need another truck. Amanda got us into something that was beyond a per My husband and I needed a new car as we were outgrowing our old one but didn't need another truck. Amanda got us into something that was beyond a perfect fit for us! Came with all the options we wanted and far more! Sure accommodating and traded is our old car with no problems. Gave her a budget and they found something well within that! Would 110% recommend going to see Amanda!! Super professional and easy to work with and as somebody who has worked in customer service for years I appreciate the excellent service! We weren't in a rush to buy and not once did she try to force us into anything! I've bought several other vehicles before and this by FAR was the easiest experience! More

Great experience Had a great experience. Found a good deal and had a great salesmen. They worked for us and wanted to make sure we were happy with our purchase. Had a great experience. Found a good deal and had a great salesmen. They worked for us and wanted to make sure we were happy with our purchase. More