Grande Prairie Subaru

Good service, perfect car - Mark & Neevee The buying experience was good. A few confusions along the way but nothing that would stop me from recommending. If there was anything specific to com The buying experience was good. A few confusions along the way but nothing that would stop me from recommending. If there was anything specific to complain about it would be that in buying from a distance there's a trust factor that email statements / requests be honoured. I was clear in an email that I would decline all extended warranties, upholstery treatment, rust proofing etc. , that I only wanted to pay for the car and other fees. Agreed a price, once we figured out which car they had, and all good. Day of signing and the finance manager had included the cost of tire coverage ($225) in the calculations. This didn't change the price so I didn't say anything, but if I'm honest I would have been a thrilled customer and not a "good service" customer if that cost had been excluded per my wishes. Shaeylyn was great, easy to talk to, and on whole a very positive experience. I would and have recommended the sales person and dealership to others. More

Bought my first new car from Alex - he was Awesome! Alex is a a straight-forward, professional guy. He is super genuine and has a great sense of humour - which made buying my first car a little less dau Alex is a a straight-forward, professional guy. He is super genuine and has a great sense of humour - which made buying my first car a little less daunting! I test drove 3 vehicles in the morning, and went back in the afternoon to drive one again. I made my purchase that day. Alex even helped me get new insurance set up so I could drive my car back north. I felt no pressure from Alex, I could tell he truly wanted me to be happy with my purchase and was not just working to make commission or a certain amount of sales - he is passionate about cars and wants to ensure he sends his customers away happy! Jim helped secure a great monthly payment for my car and Ted explained everything in detail from finance. A nice group of guys - I look forward to seeing them all again. Thanks Alex and GP Subaru! More

Amazing The service was amazing. I loved my experience and will do it again someday. The staff is nice and they really take their job seriously. So recommen The service was amazing. I loved my experience and will do it again someday. The staff is nice and they really take their job seriously. So recommend to everybody the grande prairie subaru dealership. They truly deserve a 5 star all the way! More

Experience of a lifetime I went in looking for something used and affordable that would get me across the country safely. After meeting with Alex and going over all my options I went in looking for something used and affordable that would get me across the country safely. After meeting with Alex and going over all my options I ended up with a 2016 Hyundai Tucson (: This was my first car buying experience, and I can't imagine how it could have gone smoother. Alex kept me very well informed and made sure I knew all my options and was very helpful throughout the entire experience. I've already told everyone I know I go buy a car from him!! More

Top Notch! Was looking at a 2017 Hyundai Elantra GLS and as part of the Auto Group Alexander assisted me in making the purchase. This guy is very professional, Was looking at a 2017 Hyundai Elantra GLS and as part of the Auto Group Alexander assisted me in making the purchase. This guy is very professional, friendly and always gets what the customer wants in making this a simple purchase decision. More

Floor sales and Manager very good, but. We did quite a bit of research before we went in to Subaru GP. Basically knew what we wanted to spend and what model we wanted. We were pleasantly s We did quite a bit of research before we went in to Subaru GP. Basically knew what we wanted to spend and what model we wanted. We were pleasantly surprised to find a new 2015 Touring Forester which did not have the touch screen (which was good for us). However, when we negotiated the price and came with the cheque we had to then deal with the finance person (who was replacing the normal one). She tried to sell extended warranty, Rust coating, paint protection, oil changes etc etc. When we said we did not want anything else added she said that the basic 3 year warranty did not cover everything and thing would start "dropping off". She kept asking why we did not want anything else and at that point I was almost ready to walk out. So she threw a waiver at us and highlighted where we were to initial. Then she forgot the 1000.00 deposit and only included me on the sales agreement and not my wife. So, after 4 attempts she finally got it right. It is interesting that a few people that I talked to said that they had also had problems with Financial people at Auto Group. We feel that in 2016 if a vehicle is purchased to 2 names all correspondence by mail, phone or text should be addressed to both purchasers. The small concerns with the car after delivery were dealt with promptly by Alex and Jim. More

Stress free Alex was awesome I had never bought a new vehicle before and he made the process very easy and stress free, I work alot and him and gp subaru were ver Alex was awesome I had never bought a new vehicle before and he made the process very easy and stress free, I work alot and him and gp subaru were very accommodating with my work schedule, after everything was said and done and 2 weeks after I had taken delivery of the car I had some issues that I brought to his attention he resolved them that day and I went from having a so so opinion to him being the guy I will buy my next vehicle from without a doubt. More

Friendly and professional service First time buying a car from this dealer and Alex and Jim made our time worthwhile and no hassles. Our concerns were addressed promptly and courteousl First time buying a car from this dealer and Alex and Jim made our time worthwhile and no hassles. Our concerns were addressed promptly and courteously. We very nicely surprised when it came with a clear bra and Weathertech floor mats upon pick-up of the car. Small things but does matter. Very much appreciated. The remote starter we asked are still pending but we are confident that Alex and Jim will deliver as promised. Ted, the finance guy explained clearly all applicable add-on service and our payment breakdown. Excellent experience from team Subaru! More

Great Service Never had any issues with dealing with any GP Auto Group dealer. Great service and goes above and beyond expectations. Highly Recommended! Alex is one Never had any issues with dealing with any GP Auto Group dealer. Great service and goes above and beyond expectations. Highly Recommended! Alex is one of the best sales guys out there! More

Excellent Nice efficient experience. No issues. Got my car immediately upon purchase. Would recommend to other buyers. Car drives smoothly and functions as inte Nice efficient experience. No issues. Got my car immediately upon purchase. Would recommend to other buyers. Car drives smoothly and functions as intended. Everything was explained properly. More