Grande Prairie Subaru
Grande Prairie, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Great Service, Great Vehicle For a first time car buyer, I was not overwhelmed by the experience thanks to friendly staff who were willing to find the answers I needed. I did a lo For a first time car buyer, I was not overwhelmed by the experience thanks to friendly staff who were willing to find the answers I needed. I did a lot of research before showing up, and everything about my experience lined up with what I expected. Shaelynn and the rest of the team were great to interact with, and I left with the car that I had been dreaming of! More
Top notch! We just purchased our second Subaru here. Alex is super friendly and very knowledgeable. Jim and Ted helped us get the payments we were happy with a We just purchased our second Subaru here. Alex is super friendly and very knowledgeable. Jim and Ted helped us get the payments we were happy with and Jay is outstanding in the service department! We highly recommend checking them out! More
Amazing service. They work really hard and are really nice with their clients. They took my application seriously and gave me exactly what i needed. So it's a service. They work really hard and are really nice with their clients. They took my application seriously and gave me exactly what i needed. So it's a 5 star all the way. More
Doesn't Care Horrible. horrible response tocustomer concerns. Won't share email address for manager or regional manager. Won't respond to email inquiries regardin Horrible. horrible response tocustomer concerns. Won't share email address for manager or regional manager. Won't respond to email inquiries regarding service. Private information is accessed through some sort of sharing of contact information and they won't divulge source. Stay away!!!! They seem to have resolved my problem More
No pressure, all satisfaction Alex was such a fun and professional salesperson. I really enjoyed my buying experience and never felt stressed or like I was being played. He also r Alex was such a fun and professional salesperson. I really enjoyed my buying experience and never felt stressed or like I was being played. He also really knew his stuff when it came to the cars on offer and went out of his way to make sure I got what I wanted. I Ironically kept calling him The Shark because he was the opposite of a sleezy stereotypical used car salesman. Bought a brand new outback and couldn't be happier. More
Good service, perfect car - Mark & Neevee The buying experience was good. A few confusions along the way but nothing that would stop me from recommending. If there was anything specific to com The buying experience was good. A few confusions along the way but nothing that would stop me from recommending. If there was anything specific to complain about it would be that in buying from a distance there's a trust factor that email statements / requests be honoured. I was clear in an email that I would decline all extended warranties, upholstery treatment, rust proofing etc. , that I only wanted to pay for the car and other fees. Agreed a price, once we figured out which car they had, and all good. Day of signing and the finance manager had included the cost of tire coverage ($225) in the calculations. This didn't change the price so I didn't say anything, but if I'm honest I would have been a thrilled customer and not a "good service" customer if that cost had been excluded per my wishes. Shaeylyn was great, easy to talk to, and on whole a very positive experience. I would and have recommended the sales person and dealership to others. More
Bought my first new car from Alex - he was Awesome! Alex is a a straight-forward, professional guy. He is super genuine and has a great sense of humour - which made buying my first car a little less dau Alex is a a straight-forward, professional guy. He is super genuine and has a great sense of humour - which made buying my first car a little less daunting! I test drove 3 vehicles in the morning, and went back in the afternoon to drive one again. I made my purchase that day. Alex even helped me get new insurance set up so I could drive my car back north. I felt no pressure from Alex, I could tell he truly wanted me to be happy with my purchase and was not just working to make commission or a certain amount of sales - he is passionate about cars and wants to ensure he sends his customers away happy! Jim helped secure a great monthly payment for my car and Ted explained everything in detail from finance. A nice group of guys - I look forward to seeing them all again. Thanks Alex and GP Subaru! More
Amazing The service was amazing. I loved my experience and will do it again someday. The staff is nice and they really take their job seriously. So recommen The service was amazing. I loved my experience and will do it again someday. The staff is nice and they really take their job seriously. So recommend to everybody the grande prairie subaru dealership. They truly deserve a 5 star all the way! More
Experience of a lifetime I went in looking for something used and affordable that would get me across the country safely. After meeting with Alex and going over all my options I went in looking for something used and affordable that would get me across the country safely. After meeting with Alex and going over all my options I ended up with a 2016 Hyundai Tucson (: This was my first car buying experience, and I can't imagine how it could have gone smoother. Alex kept me very well informed and made sure I knew all my options and was very helpful throughout the entire experience. I've already told everyone I know I go buy a car from him!! More
Top Notch! Was looking at a 2017 Hyundai Elantra GLS and as part of the Auto Group Alexander assisted me in making the purchase. This guy is very professional, Was looking at a 2017 Hyundai Elantra GLS and as part of the Auto Group Alexander assisted me in making the purchase. This guy is very professional, friendly and always gets what the customer wants in making this a simple purchase decision. More