Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Service Center
Write a Review

Grande Prairie Subaru

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.5
456 Reviews
Located in Grande Prairie, AB, Grande Prairie Subaru is a certified Subaru retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Come in and visit us today at Grande Prairie Subaru - Where the Peace Country comes to SAVE!
Contact Dealership
View Awards

11445 104 Ave

Grande Prairie, AB

T8V 0N7

Directions

By Type

Showing 456 reviews

March 08, 2022

Wasted my time with low ball offers like I haven’t traded in 10 vehicles in the last 15 years More

by cbr.inc
Friendliness
Recommend Dealer
No
Employees Worked With
Spencer Bannister
Report | Print
Mar 14, 2022 -

Grande Prairie Subaru responded

Grande Prairie Subaru participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction. Grande Prairie Subaru uses a computer program that calculates the value of our trade-ins based on our current market conditions. Many factors are taken in account when appraising vehicles. If you would like to further discuss how we reached the value on your trade in please contact the general manager, Jacob Smith at 780.513.5340. Jacob would welcome the opportunity to work with you and provide more information regarding your trade in. Grande Prairie Subaru strives for 100% customer satisfaction 100% of the time. It is our hope that you will give us another opportunity to earn your business.

March 05, 2022

Great friendly staff . .. Made buying a vehicle that more enjoyable.. definitely buying my next new "car" there Thanks again to the sales and finance depart More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryder Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cianna Bower, Cayla Cridland
Report | Print
Mar 08, 2022 -

Grande Prairie Subaru responded

We are happy to have earned your business and can't wait to help you with your next vehicle! It was a pleasure and thank you!

March 01, 2022

Bill Nash, Cianna Bower and Ashlee Stark are very friendly and easy to talk to. The customer experience was very good but the wait for the vehicle was not good. If it was a factory order then I would More

by Patrick Shaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Nash, Cianna Bower
Report | Print
Mar 02, 2022 -

Grande Prairie Subaru responded

We are happy to hear your loving your new SUV, and that Bill and the team made the experience great! We look forward to seeing you again!

February 28, 2022

Bill Nash, the salesman was excellent! Tim, the manager, is a complete tool! Record every conversation you have with him because he will lie and go back on anything he promised you as More

by Erik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim (zero stars), Bill Nash, Cianna Bower
Report | Print
Mar 01, 2022 -

Grande Prairie Subaru responded

Grande Prairie Subaru participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that your experience was not of 100% satisfaction. We would like to learn more about what went wrong during your visit and interactions with our team. Please contact the General Manager, Jacob Smith to further discuss your experience at our dealership. We are committed to working towards solutions with you. Thank you for bringing your concern forward, it is our sincere hope that you give us the opportunity to work with you again. Grande Prairie Subaru strives for 100% customer satisfaction 100% of the time.

February 26, 2022

They are very easy to do business with. They will try everything in their power to get you what you want, definitely recommend cayla and the crew at gp Subaru More

by Blayne Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cayla Cridland
Report | Print
Feb 28, 2022 -

Grande Prairie Subaru responded

Thank you for your business! We are happy to hear Cayla and the rest of the team were able to help! We look forward to seeing you again!

February 09, 2022

Dealing with G.P Subaru has been comparable to pulling teeth. Watch their wording and fine print before making any kind of deals with them. I will not return and would not recommend anyone who values thei More

by Unimpressed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Nash, Cianna Bower
Report | Print
Feb 10, 2022 -

Grande Prairie Subaru responded

We are sorry to hear that you were unimpressed with your experience at the dealership. If you would like to contact our General Manager, he would be happy to discuss this further with you 780-513-5340

January 05, 2022

Ashlee is helpful, efficient, knowledgeable and effective. I recommend her and Grand Prairie Subaru 100% MB More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 30, 2021

The sales person was great. The financings where a bit scratchy,the manger was too talkative and not enough give or take. The car is excellent. The payments ,well I guess I'm old fashion. However my exper More

by mscore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Horcoff, Bill Nash, Cianna Bower
Report | Print
Dec 30, 2021 -

mscore responded

Hi Well the car is excellent. The sales person was/is on top of things and did a great job about answering all the questions my wife and I had about our purchase. The finance person knew her job,but kept going to the sales manager. The sales manger needs to have a better understanding of us northern Albertans, (rednecks), overall I'm happy with the car,and the salesman(Bill) ,however better communication between the finance person and management. Otherwise a very pleasant late afternoon in your shop.

Dec 31, 2021 -

Grande Prairie Subaru responded

Thank you for the 5 star review. We are glad to hear you are happy with the car and overall great experience!

December 02, 2021

The team at GP Subaru were great, very helpful and knowledgeable. Sienna Bill and Tim made sure we were well taken care of. The car drove like a dream. More

by Chris Roussel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Horcoff, Bill Nash, Cianna Bower
Report | Print
Dec 02, 2021 -

Chris Roussel responded

Great group of people to deal with

Dec 06, 2021 -

Grande Prairie Subaru responded

We are glad to hear you are happy with your recent purchase and our team! We look forward to seeing you again!

November 27, 2021

Very friendly and welcoming. Willing to go the extra mile to get you what you want. More

by cfuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Klunder
Report | Print
Nov 30, 2021 -

Grande Prairie Subaru responded

Thank you for the 5 star review! We are happy to help our valued customers and are happy that Rebecca helped you so well with this purchase! We look forward to seeing you again.

1
...
15
16
17
...
46