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Grande Prairie Subaru
Grande Prairie, AB
465 Reviews
Located in Grande Prairie, AB, Grande Prairie Subaru is a certified Subaru retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Come in and visit us today at Grande Prairie Subaru - Where the Peace Country comes to SAVE!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 465 reviews
March 07, 2023
I love my subaru and always liked GP Subaru. Tyler, in service, was always great to deal with. However, Melissa was extremely rude and I will take my vehicle elsewhere next time. Tyler, in service, was always great to deal with. However, Melissa was extremely rude and I will take my vehicle elsewhere next time. More
by TMK
February 23, 2023
Pretty good at getting me in within my tight schedule and with how much it changes,and getting things done for me when I'm in a pinch with how much it changes,and getting things done for me when I'm in a pinch More
by Jordon
February 07, 2023
I recently purchased a used vehicle through GP Subaru. The salesman Harshit was fantastic to deal with and went out of his way to be helpful through the entire process. I highly recommend dealing with him The salesman Harshit was fantastic to deal with and went out of his way to be helpful through the entire process. I highly recommend dealing with him. I can’t say the same for the sales manager Ashley however. She was incredibly pushy and didn’t listen to a word I said. If my purchase had been based on my dealings with her I would have walked away. Alex the other sales manager was quick to problem solve when unexpected setbacks happened outside of his control. I highly recommend dealing with him if possible over Ashley. Adam in the finance department is very friendly. More
by JBoudreault
February 07, 2023
Gary was extremely friendly to deal with and very helpful. He had great product knowledge and would definitely deal with him again. Ashlee and Cianna were wonderful as always to deal with as well to helpful. He had great product knowledge and would definitely deal with him again. Ashlee and Cianna were wonderful as always to deal with as well to make the transaction very smooth. More
by Leann
January 31, 2023
Casey helped me find the right parts for my vehicle with the lowest possible price around town. She has a great level of knowledge about vehicles, and is very easy to talk too, if you are in need of parts, the lowest possible price around town. She has a great level of knowledge about vehicles, and is very easy to talk too, if you are in need of parts, she's the lady to call! More
by N
Employees Worked With
Casey Thomas
January 27, 2023
Jan/10/23. Casey quoted me new tires & Rims. Excellent work in off set description. Follow-up with pricing and sizes available was super-prompt & explanation of Casey quoted me new tires & Rims. Excellent work in off set description. Follow-up with pricing and sizes available was super-prompt & explanation of procedure was on point. 2nd time in 4 Months I have had the pleasure of dealing with Casey. Extremely knowledgeable /friendly and super attitude. Our salons will continue to have our Subaru serviced with this dealership , mainly because of the super friendly atmosphere & effective part and service oriented parts/service department. Thank-you Casey T & T nails & Spa René More
by Jessegoldenboy
Employees Worked With
Casey Thomas
January 18, 2023
When I was interest in buying a Subaru, I wanted to buy closer to home so I decided it would be good to shop at GP Subaru. I reached out to them and was looking for a manual transmission. They did not have closer to home so I decided it would be good to shop at GP Subaru. I reached out to them and was looking for a manual transmission. They did not have one is stock and we were going on holidays and were intending on test driving and come back to GP to buy. When we returned home, we agreed to have our car ordered and was told we needed to put 500 down to get the order started. We did this and was told at least 3 month wait which was fine. About 2 month in I enquired the status and was then told it was not ordered, but we were on a waiting list as they only are allowed to order so many per month...but we were the next in line. Not happy that our was not actually ordered, I reached out to another dealer and they had one I could have bought, but figured I had a deposit ( that probably would not have been returned), wanted to buy closer to home, and was next on list so I should be getting vehicle... Heard nothing till new year and decided I like to know if the car was ordered or on its way?? Sent an e-mail and Aslhlee did not reply, but had some sales guy call and leave message 4 days later. I called back and Ashlee bluntly told me that our car was not ordered and can no longer get. With a sorry and that's it.. NO , hey our error, what can we do for you to fix this error. These sales people know it a sellers market and you are treated very poorly. Got the refund with NO reply .. Will be buying a car , but not from GP if I am treated like this. More
by Unhappy
Employees Worked With
