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Grande Prairie Nissan - Service Centre

Grande Prairie, AB

4.9
391 Reviews

391 Reviews of Grande Prairie Nissan - Service Centre

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April 28, 2015

Hit and miss It's hit and miss here. The customer service people are friendly, but often don't call you when they say they will. I've waited for the service depart More

by Lovemymurano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know her name
May 01, 2015 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the lack of communication regarding your recent service appointment. On behalf of our Nissan service team please accept our apology for any inconveniences you faced. I have reviewed your concerns with the service team at Grande Prairie Nissan, so that we can learn from this experience and improve our communication between our shop and customers ensuring that others are not faced with the same situation. I have also spoken to our data base manager and requested that you be taken off the sales call list so that you are no longer contacted by our sales consultants. It is Grande Prairie Nissan’s intention to provide a 100% customer satisfaction 100% of the time. It is my sincere hope that we have shown how important you are to our business and that steps have been taken to ensure your future satisfaction. Should you wish to further discuss your experience, or if a future concern arises please contact our General Manager, Mr. Budde.

April 18, 2015

Nissan service I have been to G.P. Nissan on several occasions and have noticed Bill Wrights professional attitude. While reviewing several products Bill has given m More

by eric61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wright
April 13, 2015

Awesome staff!!! Kyla Macintyre + Mechanic. I have driven 2 hrs just to get my tire swap at this branch. We arrived 5 mins before their closing time. With no if's and But's, they just go ahead a More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
March 24, 2015

Great Service-from Kyla MacIntrye Recently got my 2014 Pathfinder a oil change. Had a great experience with Kyla MacIntyre who took care of everything. She was very friendly and knew More

by TanyaO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
March 24, 2015

Service Advisor Rita Jenne Rita at the service department is amazing to deal with. She always knows how to answer my questions or concerns. I appreciate all her help!! More

by stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 06, 2015

Great experience Every time I go to Grande Prairie Nissan I get the best treatment all around friendly people and clean facilities and all the amenities you can ask fo More

by Turkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 27, 2015

kind and helpful staff I found the staff at this dealership create a good environment. I was welcomed right away by smiling faces. The service department was easy to deal wi More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 05, 2015

Always great service! I went in for an air filter replacement, and - as always - was greeted warmly. This visit was particularly nice, as I was literally in and out of the More

by HeidiAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
February 03, 2015

Nissan Rogue 2013 Service Excellent customer service and assured high quality maintenance on my car everytime I go there! Just ask for Kayla and she will help you out in no tim More

by bbehnia11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
December 31, 2014

Hassle free service for previous work order oversight Although this was my first introduction to Kayla to resolve an oversight for billing for a problem not corrected, she was welcoming and proficient in More

by Beemerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
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