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Grande Prairie Nissan
Grande Prairie, AB
2,368 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE!
Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,368 reviews
June 25, 2022
Would have to say one of the worst customer service experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing experiences I've received ever! Bought a brand new vehicle in Feb 2019 and was back within couple months for a fix of air conditioner for not blowing cold air. This year, we were back again, for the same reason and on our first appointment, we were told that they couldn’t find anything and need to open the car ( didn’t have enough time to do it on our first appointment) so went back again today and still, couldn’t fix it and was told that the parts needs to be replaced, which are obviously on backorder (like always). We then, went to talk to the manager, he wasn’t very helpful either, but they can be super nice when they need to sell vehicles to you. Moreover, the issue we are experiencing is because Nissan is now using environment friendly refrigerant, which is very thin compared to what they were using in the past. So, when temperature drops, some line (not sure the part name he mentioned) shrinks and causes this leak; this is currently covered under warranty but once the warranty ends, we will have to pay out of pocket for this but this isn’t something that is or will be caused by us. JUST BECAUSE OF YOUR SERVICE, definitely not ever going to buy any nissan vehicle in my lifetime nor will ever refer this brand to anyone!!! The Service advisor was very arrogant (not steve); I would highly suggest going somewhere for your purchase if customer service is something you value! Also, they will hound you after your car purchase for a good review so they can brag about being “People’s Choice”, which in reality, they are not‼️‼️‼️ More
by Suman.malhi91
June 25, 2022
It was very straight forward and easy dealing process getting my first car from Nissan getting my first car from Nissan More
by Flatla1994
June 24, 2022
Very friendly and welcoming, the whole process of financing my new car was very easy and relaxing. financing my new car was very easy and relaxing. More
by Racheal0709.01
June 22, 2022
They were absolutely great! Branden had a lot of patience. He took his time explaining everything in detail and clarified all my doubts. Would recommend them anytime. Go for it! Branden had a lot of patience. He took his time explaining everything in detail and clarified all my doubts. Would recommend them anytime. Go for it! More
by Arindam
June 21, 2022
todd was very patient and helpful answering all my questions! He made a first time buyers experience very enjoyable!! Thanks Todd questions! He made a first time buyers experience very enjoyable!! Thanks Todd More
by frankie ray
June 20, 2022
Good service, low pressure and very professional sales staff. Found me the right vehicle for my needs staff. Found me the right vehicle for my needs More
by dennisnordhagen
Employees Worked With
June 18, 2022
Good sales man we pick the right truck that I want and the color and the size I needed the color and the size I needed More
by D.swinamer
Employees Worked With
June 15, 2022
LOVE the staff at Nissan in GP. Total life savers !! My car got stolen and they had me in a wicked, cost effective car in like two days. Honestly, mad props to everyone involved. Wa Total life savers !! My car got stolen and they had me in a wicked, cost effective car in like two days. Honestly, mad props to everyone involved. Was def a team effort xoxo More
by Skye Hanshaw
June 15, 2022
Very helpful and friendly. Even made sure our kids were happy to make our experience was enjoyable. Brandon was very knowledgeable and helped make our experience enjoyable Even made sure our kids were happy to make our experience was enjoyable. Brandon was very knowledgeable and helped make our experience enjoyable More
by Bradt106
Employees Worked With
