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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,412 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,412 reviews

February 21, 2019

Good until the deal is done I went in two weeks ago because my car had broken down and I had just made it back to Nissan. I was very upset with this car as it was only 4 years ol More

by Mmadore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Eltayeb
Feb 25, 2019 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am regretful that you feel let down by our staff. As discussed with you we explained that since you purchased a used vehicle we would do our best to locate and secure the second key from the previous owner. If we were unable to accomplish this we will cut and program a key for you, this has not changed and we will honor our agreement as promised. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

Feb 25, 2019 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am regretful that you feel let down by our staff. As discussed with you we explained that since you purchased a used vehicle we would do our best to locate and secure the second key from the previous owner. If we were unable to accomplish this we will cut and program a key for you, this has not changed and we will honor our agreement as promised. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

February 11, 2019

Great dealer! She was very helpful and and always smiling! This is my first vehicle and I totally had no idea of what I'm getting but she made it easy for me. Thank More

by arnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
February 10, 2019

Excellent service Grande Prarie Nissan went out of their way for my wife and I. Our salesperson (Paige) went out of her way to accommodate us when we were shopping arou More

by Truckforus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Budde, Jason Gillett, Dustin Leslie, Paige Nutting
February 10, 2019

Amazing service Amazing , friendly service worked hard to get me in my new beautiful dodge. The wait may have been a bit but was worth it and my family couldn’t be ha More

by Mcleodlacey1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Eltayeb, Chris Falls
February 09, 2019

My new Murano Thanks to my Salesman Colton who was absolutely fantastic and knowledgeable. He didn’t make me feel like a number, he actually took the time to talk t More

by My new Pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Lehoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Joanne Falls, Dustin Leslie
Jun 21, 2022 -

My new Pathfinder responded

My salesman Branden was so very helpful, even more knowledgeable and informative than I could have asked for and explained everything in detail to me. He made sure all my questions were answered and took as much time that was needed for me to make sure I understood everything. Branden is so friendly and funny, and went out of his way to get extras for the sale. When you go to Grande Prairie Nissan, go see Branden, you won’t be disappointed in the service you receive!!!

February 08, 2019

It was pretty good She was great help.Everything was explained in an organized way.I would refer my friends to this dealership and to her.Thanks.It was a great experienc More

by Sarvinder6589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
February 08, 2019

Great Experience Agniezska was great to deal with and knows the product well. Didnt pressure us, highly recommended. The whole process was very easy and comfortable, l More

by Aza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
February 08, 2019

Extremely pleasant experiance "I have had an extremely pleasant experience working with Ahmed El Tayeb and the staff. They were extremely helpful with all of my questions and I nev More

by graymouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Shakotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kierstyn Otterman, Brett Sharp, Bruce Deacon, Ahmed Eltayeb, Robbie Young, Chris Falls, Khoal O'Neill
February 08, 2019

Amazing service! Aggie and all the staff at Nissan were so amazing! I initially went in with my boyfriend to get him a new vehicle and I ended up getting into a my fir More

by Makenna Andruszko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Agnieszka Duras-Kamau
February 07, 2019

Great people First time for me buying a new vehicle and had a great experience dealing with Ahmed El Tayeb. I would recommend these people to anyone. They all work More

by Mrtravisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Ahmed Eltayeb, Robbie Young, Dustin Leslie
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