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Grande Prairie Mitsubishi

Grande Prairie, AB

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172 Reviews

11425 104A Ave

Grande Prairie, AB

T8V 0N7

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172 Reviews of Grande Prairie Mitsubishi

August 03, 2018

Wow. SO impressed Went in for a couple recalls on my RVR. And ended up with a brand new Eclipse Crossover. I had been thinking of a new vehicle for a while and Jordan t More

by Freyja Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schnarr, Mike Murphy
July 26, 2018

Amazing If you are looking for a new or used vehicle Jordan is the guy to go to. He knows his product very well. He will do the best to get you into a vehicle More

by Crazy car women
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schnarr
July 19, 2018

Amazing, and so helpful I was looking to down grade, and was having issues with the carry over from my previous loan. Ryan and Amie were amazing to deal with and help me get More

by Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman, Amie Sluggett
July 17, 2018

Class, Sass, and Badass 🤙🏻 Tem was so much fun. He took the stress out of buying a new car! I only have good things to say about this dealership! More

by MadisonShay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also worked with Paul!, Temitope Bakare
July 11, 2018

I love my Lancer! Drayton helped me out so nicely with the purchase of my new lancer. He made the purchase a breeze! I've never before purchased a vehicle new and in th More

by lovemylancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman, Drayton Turnbull
June 27, 2018

Super funny super honest Drayson was awesome made the purchase a breeze and I am like a week into owning it and not a single minute did I regret it he found me the perfect veh More

by Love that rvr jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drayton Turnbull
June 25, 2018

Above and Beyond This is my second vehicle through Tem, originally at Mitsubishi, but I stuck with him to Chrysler due to his impeccable customer service and enjoyable More

by Jade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temitope Bakare
June 03, 2018

First car from dealership I went in and was assisted by Amie, she has a very comfortable demeanor and is not pushy at all. It was my first time going to a dealership and she ma More

by Kristenmattson00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Sluggett
May 19, 2018

A single lady's experience I was looking for a used suv/crossover and was totally uncertain where to start as far as make and model. Drayton was fantastic at helping me narrow More

by fav2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drayton Turnbull
May 14, 2018

He is a dishonest man. Misrepresents vehicles and sells lemons that dont pass inspection. He applied for a loan in my name without my consent. This is a complaint about More

by DC NC
Recommend Dealer
No
Employees Worked With
Temitope Bakare
May 15, 2018 -

Grande Prairie Mitsubishi responded

Grande Prairie Mitsubishi participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. After an investigation into your concern, I have discovered that you were speaking to one of our Business Development agents regarding the option of lowering your current monthly interest rate. The BDC agent secured consent from you to apply for financing on your behalf. Our system shows that you were a previous customers of Tem’s, so naturally he was contacted to help you out and find a new vehicle that suited your needs. Please understand that Tem and our BDC agents must work within the parameters of the bank and lenders approval. We work with the banks and lenders to lower payments or secure financing in efforts to help our clientele, but we can only work with the approvals the banks and lenders provide. It is our sincere hope that this helps clarify your concerns and will put your mind at rest. Please do not hesitate to contact the Sales Manager at any time should you wish to discuss this further or have any other questions or concerns. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time and without honest feedback this would be impossible to attain.