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Grande Prairie Mitsubishi

Grande Prairie, AB

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172 Reviews

11425 104A Ave

Grande Prairie, AB

T8V 0N7

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172 Reviews of Grande Prairie Mitsubishi

January 30, 2017

Knowledgeable and Efficient Service was excellent as soon as I walked in the door! Everyone at Mitsu is friendly and caring. Logan was exceptionally knowledgeable when helping me More

by Laurenp18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Wilton
January 30, 2017

Love my new 2015 jeep Logan Wilton was an amazing salesman he did what ever he could to make alex n I really happy and he did his job really good to put a smile on are face More

by Amanda bear6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Wilton
January 29, 2017

Unhappy Foolish me for wanting a Mirage Hatchback Thanks Dillon Gage Troy Collings Jason Gillett for making my purchase an unhappy , enjoyable experience Cost More

by Harold Wardill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Gage
Feb 01, 2017 -

Grande Prairie Mitsubishi responded

Grande Prairie Mitsubishi participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I would like to further understand your complaint and frustration. It is clear by your review that you are unhappy with the vehicle you took delivery of. I would welcome the opportunity to work with you to find out where we fell short in during the needs and wants assessment, as we would like to learn from this experience. I am regretful that your purchase has not been an exciting and fun experience. Since taking delivery of your vehicle it our sincere hope that you are enjoying your new vehicle. If you would consider giving us a second chance our General Manager would welcome the opportunity to work with you directly to resolve any outstanding concerns you may have. Please contact Mr. Collinge at 780.532.3560 ext 1306. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time and without honest feedback this would be impossible to attain.

January 27, 2017

Helpful Everyone in the dealership was helpful. They were willing and able to find a wehicle that suited my needs. When I had questions, they were willing to More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gage, Jordan Schnarr, Dustin Leslie
January 26, 2017

Professional & Excellent Service! Darian was extremely helpful in finding the right vehicle! Test drove and signed same day drove home! With the rebates, Darian and Dylan were able to More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gage, Darian Mcnee
January 18, 2017

Quick and easy Started the process online. Wanted to do some price comparisons. But really no need when the deal I got was made. Very quick and easy process to get t More

by David Booth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Wilton
January 05, 2017

Easy car shopping They were very quick and knowledgeable in finding me a vehicle. Excellent service and very friendly in a no pressure atmosphere. Huge selection of car More

by saltandpeper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Clarkson
December 30, 2016

It was a good experience They were very helpful in finding the vehicle i wanted very quickly and also richard the salesman was very friendly and stayed late to get the deal More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard okalebo
December 30, 2016

"TRULY BIG HELP" Just a month ago, I visited GPRC Auto Group. And I met Richard Okalebo. I told him my current situation and there and then he helped me to trade my c More

by russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Okalebo
December 20, 2016

AWESOME! The staff here was very eager to help me in finding the right truck, the selection was great and the staff was easy and kind to deal with. Jordan and More

by leo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schnarr, Dustin Leslie
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