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Grande Prairie Hyundai
Grande Prairie, AB
1,394 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save!
An AutoCanada Dealer
Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,394 reviews
June 15, 2019
Was my worst experience I have ever have I took there my Hyundai 2011 Santa Fe for service and I told them that some time ( not every time )when I start my vehicle I can hear a noise. I I took there my Hyundai 2011 Santa Fe for service and I told them that some time ( not every time )when I start my vehicle I can hear a noise. I told them the noise may come from the radiator fan. So I asked them to check and fix it and check if there are others mechanical problems which need my attention ( kind of mechanical inspection). . After a couple hours they called me back and informed me that the blower motor was the cause of the noise and need to be changed immediately! They had to change front brake pad and cabinet air filter else. For that service they charged me 909C$ ( parts and service plus what they called office fees ). After paying the fees and having my key back, I started the car to realize the same noise was still on!! The service manage I asked why was that, promise me to do something next day when he technician will be back on service. But next day I called them three time until my self I decide to go see what was going on and realized they didn't even touch it !!! When he so me he tried to justifies his service technician saying that just because I said the noisy was probably coming from the fan ( radiator fan ) I confused them !!!!! I asked why then they changed my blower motor if was not the problem, and he couldn't explain me clearly why ? ... After long discussion in his office, he ( the service manager) admitted it was probably a mistake to change my blower motor ( he decide to refund the money for the part but not for service and he asked me to wait 1hour the time the took the blower motor out and put back the older one! , so they took it back and refunded me 163 C$. The service they did for 909$-163$, It could have cost me just less then 400C$ some where else and take me less than 4 hours of service, So guys before you go to this place for servicing your car, think twice. I lost my money , my time and my car was not fixed the problem still More
by inno2011
Employees Worked With
Other Employees :
Dan ( Dannies Clarkson) and W.Belik , Don Clarkson
June 14, 2019
Amazing customer service! This was my first time financing a vehicle and even though my credit wasn't quite good enough to get something more practical for my family, I still d This was my first time financing a vehicle and even though my credit wasn't quite good enough to get something more practical for my family, I still drove away in a new, reliable vehicle that will accommodate us while I build my credit to where I need it to be. All ofthe staff members are amazing and extremely helpful. I will definitely be coming back to Hyundai in the future! More
by kate.tamasi
Employees Worked With
Other Employees :
Can't remember everyone I spoke with, but I appreciate all of you. , Brett Boman
June 13, 2019
They go above and beyond for you They helped me get out of a terrible car loan with a car that did not suit my family and into a vechile that suits my family. They went above and bey They helped me get out of a terrible car loan with a car that did not suit my family and into a vechile that suits my family. They went above and beyond to find the vechile that would work for me.. I even got it at a lower interest rate. So Happy and would totally recommend Grande Prairie Hyundia. They treat you like you are family!!!!😀 More
by HappyHarmony44
June 05, 2019
Want a great car shopping exprience? here it is! Fantastic service! I dealt with Brittany and Andy, both were amazing, Brittany & Andy both helped me along from the very first step to the point I le Fantastic service! I dealt with Brittany and Andy, both were amazing, Brittany & Andy both helped me along from the very first step to the point I left in my new vehicle. Brittany is extremely accommodating and is such a delight to work with. Andy was very knowledgeable and diligent in explaining the vehicle to me and all the features and was fun to deal with. I am not an easy customer either; I tend to get hung-up on things, and like to account for everything. I went into the dealership expecting to do battle and be nickel and dimed for everything. That was not the case, everything was explained to me, and I even got some extras. I was impressed with how stress free dealing with the dealership was and appreciated how far Brittany and Andy went to find the vehicle I wanted. I am still dealing with the dealership on a few little items and they continue to be just as awesome; even after I left the lot! Highly recommended this dealership, and if you want hassle/stress free auto shopping ask for Brittany or Andy! More
by Dane
May 30, 2019
Best dealership experience I've had. Kyle and the team were so much help in getting me into a vehicle. I knew I had bad credit when I went in but they were able to get me into something n Kyle and the team were so much help in getting me into a vehicle. I knew I had bad credit when I went in but they were able to get me into something newer then what I was driving before. Even with my crappy credit it took a Max of 3 days to get everything said and done, and today is day 3 and I'm happily driving my new 2012 Kia. Wolill definitely be going in again when I'm ready to get into something else. More
by Alex.Fortier
May 24, 2019
Perfect service I was so undecided on every part of buying a car. Within a few minutes you pointed me towards the perfect car for my situation. 👍🏻 I was so undecided on every part of buying a car. Within a few minutes you pointed me towards the perfect car for my situation. 👍🏻 More
by mylittlecar4
May 18, 2019
Vicky is a one of the most professional individuals I’ve dea Meet Vicky off hours and she spent the time with me to fully understand the finance side of car buying and why Hyundai can gain an edge on the competi Meet Vicky off hours and she spent the time with me to fully understand the finance side of car buying and why Hyundai can gain an edge on the competition with the experience they have. Thx you for you time and patience More
by H Power
Employees Worked With
Vicky Lavoie
May 17, 2019
Helped me out Helped me get out of my 2014 Dodge Journey and into a 2019 Dodge 1500. Lower interest as well. Great service and very informative. Definitely reccomen Helped me get out of my 2014 Dodge Journey and into a 2019 Dodge 1500. Lower interest as well. Great service and very informative. Definitely reccomend. Everyone else she works with were great as well. More
by Brittney0085
Employees Worked With
Brett Boman
May 17, 2019
Excellent service Brett helped me get Into a Dodge Journey for my growing family !! Definitely recommend her and her sales team all super friendly and accommodating!! B Brett helped me get Into a Dodge Journey for my growing family !! Definitely recommend her and her sales team all super friendly and accommodating!! Best dealership I’ve ever dealt with ! More
by Markie55
May 16, 2019
The Best Customer Service Great experience with the group at GP Hyundai. Would recommend to anyone looking for a new or used vehicle! Kyle was awesome to deal with from start t Great experience with the group at GP Hyundai. Would recommend to anyone looking for a new or used vehicle! Kyle was awesome to deal with from start to finish! More
by ConnorP
