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Grande Prairie Hyundai
Grande Prairie, AB
1,504 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save!
An AutoCanada Dealer
Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,504 reviews
February 27, 2013
Although the staff all seem to be quite friendly, the customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am a customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am an out of town customer, and when they found my break fluid to be dirty, they did not mention this while I was there. They should have called me, explained the situation and asked if I wanted it changed, instead of sending me an e-mail about it a week later. I also find that the high staff turn over makes it hard to have any issues addressed properly. Each time someone deals with me, when I ask for that person again they are no longer part of the company; and with messages not being passed on properly by departing employees it makes it quite hard for the company to make the follow through happen in regards to dealing with concerns. More
by blondy18
Employees Worked With
Sam
February 27, 2013
Jenna and the folks at G.P Hyundai made my car buying experience both fun, and painless. I was able to buy the perfect vehicle in a relaxed, no pressure environment. Jenna took the time to answer all my experience both fun, and painless. I was able to buy the perfect vehicle in a relaxed, no pressure environment. Jenna took the time to answer all my questions in detail, while the finace manager worked tiredlessy to find me the best rate possible for my situation. All in all my experience at Hyundai was a great one! More
by afitche
February 27, 2013
Tony is a phenomenal sales person! Friendly, helpful and knowledgeable.. He was great to help me find what best suits my needs and price range. If you want to buy a vehicle I highly suggest you go see this knowledgeable.. He was great to help me find what best suits my needs and price range. If you want to buy a vehicle I highly suggest you go see this man. I've never had such a pleasant experience when making such a large purchase. More
by ashleykn
February 27, 2013
Buying a vehicle at Grande Prairie Hyundai was a very positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful and friendly and we never felt any pressure during the sale. They wanted to do their best to ensure we were happy with our purchase and assured us they are there any time in the future to help if we have any problems. More
by Rdthor
February 27, 2013
I had a great experience at Grande Prairie Hyundai! I had a great experience at Grande Prairie Hyundai! All of the employees were friendly and I never felt pressured to make a purchase. The dealersh I had a great experience at Grande Prairie Hyundai! All of the employees were friendly and I never felt pressured to make a purchase. The dealership was clean and everything was very well organized. Most of all - the cars are fantastic! All of the salespeople were helpful, but Chantelle was invaluable throughout the process and was always available to answer any questions I had about my new purchase. My new Santa Fe has been a dream to drive! I was originally looking to purchase a Nissan Rogue, but couldn't be happier with my decision. I even look forward to taking it in for service when it is ready, just to thank everyone again for all of their help. The only complaint I have is that I couldn't drive my new Hyundai away on the spot! More
by amorley
February 26, 2013
Chantelle was very helpful and patient as we tried to narrow own our choice between a Hyundai or a GMC. At the end of the day, it came down to dealership and sales person preference (we wanted to ship lo narrow own our choice between a Hyundai or a GMC. At the end of the day, it came down to dealership and sales person preference (we wanted to ship local) and Chantelle with GP Hyundai was it. More
by Melbach
February 26, 2013
i really loved the service that they offer me it was really quick to get approved and find me some car that was in my expectation and they were really frendly and the price of the cars were perfect Meag really quick to get approved and find me some car that was in my expectation and they were really frendly and the price of the cars were perfect Meaghan was a really good help for me and Tony made a real nice job for the aproval and Marshal make a real nice deal for my jeep Will was great for all what he has done for me ! More
by jimbo91
February 25, 2013
I was extremely impressed with Tony's personable approach to my needs versus wants. He is a genuine, diligent, and effecient worker. Because of Tony, I am truly confident with my purchase and would approach to my needs versus wants. He is a genuine, diligent, and effecient worker. Because of Tony, I am truly confident with my purchase and would refer my friends, family, and business collegues. Thank you, Tony...We'll see you soon! More
by AznQueen
Employees Worked With
Tony Eisan
