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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,285 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,285 reviews

November 05, 2014

New Vehicle after our first bad experience in buying a vehicle we met Megan she is awesome and made us feel very comfortable. She helped ease our concerns and get More

by fgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
November 05, 2014

Excellent customer service Service was awesome. I didn't feel pressured or rushed at any point. Massive improvement over previous staff that I dealt with 2 years ago. Keep up th More

by Kymburlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 05, 2014

Fantastic! My husband and I were looking to buy our first new vehicle together. We had an idea of what we wanted and thought a Santa Fe might have fit the bill. More

by amy.quist.75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 04, 2014

Melody Nelson I had the best experience ever when purchasing a vehicle from Melody. She was very patient and found me exactly what I was looking for. I would recomm More

by Sue Boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 01, 2014

Got me exactly what I asked for Just traded in my 2009 Sante Fe, which I purchased from them originally. Had the same exceptional service and stellar experience as the first time. More

by LaughingEagle12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Suzanne Gagnon
October 31, 2014

works hard to get you more than you want My sakes person was Meaghan she was fantastic! She worked hard to get me approved without a cosigner for the vehicle that I wanted. She ended up getti More

by karleysutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard
October 28, 2014

Warm Friendly dealership I just purchased a new vehicle and the sale team at this dealer ship makes this whole process easy and stress free. I would recommend them to my frien More

by Nking17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 23, 2014

Super happy with GP Hyundai My experience wth GP Hyundai was excellent. Cordell was an awesome salesman. He was enthusiastic, knowledgable and very funny. He found me the perfect More

by PattyHayward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Dally
October 06, 2014

Terrible service We took our 2006 Santa Fe in on a flat deck because it had died on the side of the road and would not start. We where told that they would take 1/2 an More

by S.K
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meaghan Odegard
Oct 31, 2014 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the time commitment it can take to diagnose why a vehicle is inoperable. Our Hyundai trained technicians do their best to efficiently and effectively work on analyzing and repairing vehicles in a timely fashion. I am sorry that you felt we fell short of meeting your expectation in this capacity. Please understand that our service advisor tried to work with you and offer the best possible pricing for the diagnostic service you requested, again, I am regretful that you felt this service was unacceptable. Please be assured that you do not have a current outstanding debt to Grande Prairie Hyundai. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. I would welcome the opportunity to further discuss your concerns in an effort to start earning your trust and business back. Please feel free to contact Mr. Wright at Grande Prairie Hyundai.

October 03, 2014

Excellent Was very well treated. No pressure at all. Greg and Melody were superb. They took the time to find us the right vehicle. Would definitely recommend More

by happywithhyundai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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