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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,457 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,457 reviews

December 06, 2016

" HYUNDAI MAKES ME A BELIEVER WHEN IT COMES TO SERVICE!" When we walk into the door the sales team is pleasant to talk too! As a repeat customer & even though I am not met with the original sales person on More

by THOMAS.BELIEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole (Service), Brittany Sinkevich
December 01, 2016

2017 Vehicle Purchase Why rating is "excellent" is because Sales Manager, Service Department and Finance went about and beyond what previous dealership experiences. Serv More

by Ft Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich, Vicky Lavoie
November 30, 2016

My kids will not get out of the car! From the moment I walked in I was treated with respect and understanding. They listened to my needs and found me a vehicle that was perfect for my fam More

by Nicole Obee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich, Vince McManus
November 30, 2016

Great Car Shopping Experience Vince was a very helpful and showed me many options off what I was eligible to afford Plus he was very cute I will deffinately come back More

by samo69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince McManus
November 30, 2016

My 3rd Hyundai Tucson from this dealership. This is my 3rd time dealing with this dealership to purchase my new vehicles. This being my 3rd Hyundai Tucson. This dealership and it's great and att More

by Karyn2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alli Hindman, Dustin.
November 28, 2016

Purchasing new SUV This is our second Sante Fe and we really like the SUV. They were quick and effecient, we were only in for 2 evenings and brought our Santa Fe home More

by New Sante Fe
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich, Kolby McDonald
November 27, 2016

Great Service Great service, from start to finish, very helpful, knowledgeable without being pushy and overbearing. Enjoy that kind of service, down to earth, frien More

by Joe213
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard, Brittany Sinkevich, Kolby McDonald
November 22, 2016

Awesome dealer! We were treated very well and they accommodated our needs and wants. We were never pushed to buy, and we were not pushed to spend more than we wanted. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich
November 19, 2016

Poor customer service My Hyundai Santa Fe has a defective part covered by warranty took it in and was advised after having it all day that they didn't have the part to fix More

by GP_Professional
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2016 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry to hear that our service department has let you down. We would like to work with you to resolve any outstanding issues and turn your experience around to a positive one. I do understand that our service department has been in contact with you to get the outstanding repairs completed. If you would be so kind as to contact the Director of Service Mr. Schierman at 780.532.3560 ext 1321 he would welcome the opportunity to learn more about your experience and assist in resolving any outstanding concerns. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Once again, I am regretful we did not meet your expectations, it is my hope that we can regain your trust and business.

November 05, 2016

Great service Knowledgeable, great service, got us into the vehicle we needed, made sure we would take home vehicle that night. He's a great asset to the team. More

by Megan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard, Brittany Sinkevich, Kolby McDonald
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