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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
388 Reviews

388 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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May 24, 2024

They’ve always provided me with prompt and courteous service. They’ve always fixed the issues and in a very timely manner. I enjoy all those that work there and let’s no forget the Shuttle Drivers! I’ More

by cjamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for continuing to give our team and shuttle drivers the opportunity to be part of your day and earn your business. We look forward to continuing to work with you in the future.

May 23, 2024

They’re not even worth a star! They cut and gouged my axle then they did warranty work! I will be let anyone and everyone I know to not go there, and to spread the word. More

by Townson.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No worth the time!
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are sorry it appears we let you down. After reviewing our records it appears you have not been in our dealership in over 4 years. We would like to work with you to resolve any lingering concerns you have. Our service manager would welcome the opportunity to speak with you regarding your concern. Please contact him at your earliest convenience. 780-532-3560.

May 23, 2024

I have never had a bad experience with the people or the dealership. They’ve always taken really good care of me and my vehicle. They’re kind and supportive and communicative and honest with their service h More

by Nahanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Your loyalty and recommendation is the highest compliment you could give our team. Thank you for your continued business. We look forward to continuing to be of service to you.

May 23, 2024

Great service and friendly staff. Appointment was on time along with all courtesymey calls and courtesy driver More

by Xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your business and 5 star review.

May 23, 2024

Dropped off at 7:30 to be first in the morning. Didn't get a call until 9:49 with finding. An the fix didn't get done until 1:30 pm. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Hynes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 24, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing you experience Greg. We do our best to meet customer timelines, sometimes things beyond our control happen that can slow diagnoises and repairs down. Please accept our apology for any inconvenience we may have caused you.

May 16, 2024

Excellent work don on my jeep, during oil change and air filter. Good job done More

by ignatius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you; we appreciate your feedback! Have a fantastic day!

May 15, 2024

The service is excellent, very timely to get in and an informative follow up by the team More

by Shannon Horrelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temitope Bakare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2024

Great service. Staff are always very friendly and accomodating. They are clear with details of the work to be done. More

by Lolamaddie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Berzniuk
May 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2024

Got me on time. Got both updates done. In a timely manner. Always curtious and friendly. Thanks More

by Ole
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We appreciate your review and business Ole. We look forward to continuing to earn your business.

May 11, 2024

They have an efficient check in and their shuttle service is fantastic. They have drivers who have been with them for awhile which makes it nice as they remember where you need to go. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver, I forget his name, my first ride to work
May 14, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are pleased to hear you enjoy our shuttle and service check in Bella. Thank you for your business and sharing your experience.

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