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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
388 Reviews

388 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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July 27, 2024

Very quick service department with knowledgeable and helpful staff that make the annoying tasks of a service/maintenance as painless as possible More

by Matthewherman1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Matthewherman1982, we really appreciate your feedback!

July 25, 2024

Hard working staff at least the service department staff anyways. Was most impressed with the team atmosphere. Was getting our Srt durango warranty issue resolved. So went into the sales area and wanted hel More

by Scooby0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure lady service writer(younger)
Jul 26, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Scooby0007, thank you for taking the time to leave us feedback about your experience with us. Tthank you for bringing this matter to our attention. We regret that you had a negative experience with our sales department, and will use this as an opportunity to improve. We hope you will give us another opportunity in the future to work with you.

Jul 26, 2024 -

Scooby0007 responded

.

Jul 26, 2024 -

Scooby0007 responded

After being called back about the review and me explaining why my review. The lady who calls me hangs up on me. Is that how you treat people after they honestly give you feedback? Then I can only hope that more people read this and choose not to take there time and leave a review unless it’s glowing review.

July 25, 2024

Truck went in for some warranty work the shop took a little longer then expected but between Tony and Kevin they took care of my needs. And got the recalls done as well More

by daviddurdle911
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hello Daviddurdle911, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

July 24, 2024

There are always in touch and give reminders of your next visitation is due for maintenance. And there first. They know what there doing. More

by Robinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hello Robinah, thank you; we appreciate your feedback!

July 23, 2024

Finished oil change but they didn’t reset fuel and oil life indicator. They didn’t put any sticker for next oil change. More

by ras_ylocos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Read
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lavoie
Jul 25, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Ras_ylocos, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 20, 2024

Beast service advisor and easy to deal with and best service technician professional service technician More

by amanpcheema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Bohnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keffrey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hi Amanpcheema, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Kevin is always fantastic to deal with and takes phenomenal care of my truck and its service needs. Kevin is not only very personable and easy to deal with, he also is very clear with what my truck More

by Chris.strome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Chris.strome, we are so pleased you enjoyed your visit to Grande Prairie Chrysler Jeep Dodge!

July 18, 2024

10 years dealing with this company and still no complaints or regrets. Treated honestly and a great group to deal with. More

by william.hutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hi William.hutchinson, thank you so much for your positive comments about Grande Prairie Chrysler Jeep Dodge! Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2024

Stopped in at GP Chrysler as my check engine light came on this morning. I walked into the dealership where Ryan Sawchuck asked what he could help me with. I explained that my check engine light came on in More

by Kountry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hi Kountry, thank you for taking the time to leave a review for us at Grande Prairie Chrysler Jeep Dodge. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

June 18, 2024

As always, such fantastic service! Great work from the staff at this dealership. Very prompt and courteous! More

by alioop45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Hi Alioop45, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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