Back

Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
486 Reviews

486 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

Sort by
September 03, 2019

Over and above While traveling from Edmonton to Grande Prarie in the rain our minivan drivers window switch broke leaving us with our window down. The service adviso More

by Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kestyn Shutte
June 27, 2019

Great place Tem was great to deal with. He wasn't pushy, and I appreciate that because if he was high pressure I would have taken my business somewhere else (I c More

by Nataya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temitope Bakare
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2019

Service Advisor Kestyn Shutty My Service advisor Kestyn Shutty was really good too work with, had a great sense of humor and took her time in explaining to me what was going on, w More

by dermac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kestyn Shutte
April 25, 2019

Purchase of 2012 GMC. Had some service done to my truck power steering pump and park brake needed looking after and he stepped up and took one for the team. More

by Welderup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Lauder, Donald Teal
April 13, 2019

Poor Service from Service department I have given this dealership multiple chances. Usually I only give businesses one chance but I really liked the salesman I dealt with and I kept going More

by TylerG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Scotton
Apr 15, 2019 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience in our service department. We are using the information you have provide as a training opportunity in customer service. Our management team has been alerted to the information that you have provided. It is our hope that you will give us the opportunity to earn your trust and business back. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

March 02, 2019

Excellent experience. As I was from out of town they accommodated my situation and the service was completed quickly and professionally. I was very happy with the service p More

by RyanMc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Teal, Dale Scotton
February 16, 2019

Don is a life saver Don is the main reason why I recommend this dealership. The mechanics actually messed up on some things with my car recently, but Don really ensur More

by SJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Teal
January 28, 2019

Very Professional, great sales person I took my 2014 Dodge Mega cab pickup in to the dealership for a recall. After Craig approached me and we starting talking, next thing I knew, we were More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prince, Craig Berg
December 11, 2018

Steve Caza , exceptional customer care Steve Caza is the go to guy in service. The whole experience was incredible. He kept his cool while I the customer was very heated. He was respectful More

by Chris4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Caza
December 10, 2018

Exceptional Service Don went above and beyond to help us with our repair work needed. He was very professional and friendly and provided awesome customer service. I highl More

by Wandhobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Teal
...
39
...