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Grande Prairie Chrysler Jeep Dodge - Service Centre
Grande Prairie, AB
513 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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513 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre
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August 15, 2023
I noticed the clips on the passenger side were off and couldn't believe that side was not checked too I paid for clips and only 2 of them were used couldn't believe that side was not checked too I paid for clips and only 2 of them were used More
by V
August 11, 2023
Stopped in for a service on my Ram 2500. Had a coffee while It was being done. Fast and a reasonable price. Last time I was there the trailer brake wasn’t working for my holiday trailer. The Had a coffee while It was being done. Fast and a reasonable price. Last time I was there the trailer brake wasn’t working for my holiday trailer. The service manager called the shop Forman and asked him to come out with me and see if he could find the problem. The shop Forman checked some things and ended up checking the computer settings in the apps. The only problem was when I bought it the brake app was set to electric over hydraulic brakes. The spent over a half hr finding the problem and then showing me how to find several different things in the apps that I wasn’t aware of at no charge. I’m too old for this new stuff lol. More
by Duncan
Employees Worked With
August 09, 2023
Great staff. Great service. Fast to get in for a service. Service is done fast on vehicles. They use top of line products for your vehicle. Great service. Fast to get in for a service. Service is done fast on vehicles. They use top of line products for your vehicle. More
by darrenmd7237
August 09, 2023
This dealership has been kind attentive and patient with me every time I go there me every time I go there More
by Sandy.ryan58
July 16, 2023
Was told my car would be ready for sure when i got back from my holiday, well it was,nt. Then i got a call saying my shifter was broken, would,nt come out of park(fishy) when i asked her what the bill was from my holiday, well it was,nt. Then i got a call saying my shifter was broken, would,nt come out of park(fishy) when i asked her what the bill was for the bearing repair that i took the car in for she looked on computer said $691, ended up paying $834. Needless to say i ended up taking the car by manually releasing the interlock on shifter. More
by 🤬
Employees Worked With
Caitlin Robinson
May 24, 2023
Every time I go to Grande Prairie Chrysler, the staff is super friendly and always helpful. Whether it’s the parts department, a simple question about my vehicle or the service department, they’re all e super friendly and always helpful. Whether it’s the parts department, a simple question about my vehicle or the service department, they’re all excellent. 10/10 recommend More
by Happy Granny
Employees Worked With
Other Employees :
Brent Bohnen, Taylor Roberts
April 18, 2023
Absolutely terrible service provided by GP Chrysler. I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item under warranty then suggesting to replace an associated item while in there which seems like the right thing to do. Only issue i have is being charged full price for a job that was half complete under warranty. Seems a little dirty for the warranty to be charged for the full job as well as the customer being charged for the full job as if it was brought in for that work alone. The work was completed once and intended on being billed twice, to me this is bad business. Unfortunately the service department is going to cost the excellent sales department future business conducting themselves this way. More
by Brad
Employees Worked With
April 18, 2023
Absolutely terrible service provided by GP Chrysler. I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item I have been a long time client, purchased a dozen vehicles through their sales team only to be let down by the service department. Replacing an item under warranty then suggesting to replace an associated item while in there which seems like the right thing to do. Only issue i have is being charged full price for a job that was half complete under warranty. Seems a little dirty for the warranty to be charged for the full job as well as the customer being charged for the full job as if it was brought in for that work alone. The work was completed once and intended on being billed twice, to me this is bad business. Unfortunately the service department is going to cost the excellent sales department future business conducting themselves this way. More
by Brad
Employees Worked With
October 25, 2022
I needed car repairs and the dealership gave me the best information they could. We ended up not completing the required at this time due to the expense. information they could. We ended up not completing the required at this time due to the expense. More
by karenegge17
