Grande Prairie Chrysler Jeep Dodge - Service Centre

Had a clunk in the front of my 2010 Dodge Ram pickup Had a bad noise in the front of my pickup truck. Came to the dealership and dealt with Ryan Prince. Very fast and easy, vehicle was brought in ASAP an Had a bad noise in the front of my pickup truck. Came to the dealership and dealt with Ryan Prince. Very fast and easy, vehicle was brought in ASAP and fixed super quick on a long weekend to boot. Super helpful attendant in Service Dept. A+++ all around and will ALWAYS bring my vehicle here from now on. Thanx Ryan. More

Warranty followup Service writer Ryan Prince did great job, I only had to pay warranty deductible. He followed up with his manager and the warranty company to take care Service writer Ryan Prince did great job, I only had to pay warranty deductible. He followed up with his manager and the warranty company to take care of the bill. I only had to pay $105.00. More

Doing Repairs Took my new 2016 truck in to get the check engine light looked at and Danielle Mathieson had Greg Brown check and deleted the code for me and said the Took my new 2016 truck in to get the check engine light looked at and Danielle Mathieson had Greg Brown check and deleted the code for me and said the part I need is back ordered. Went on my marry way happy that the command start worked again. But as I was on a long road trip the same problem came back. Stopped in and Danielle checked and found the part was going to be here the next day so she made an appointment for me. When I dropped it off I asked Danielle if they could look at the fifth wheel for me and see what they could do. When I picked up the truck I was so happy to see they put a mat down to keep the floor clean and they did fix the fifth wheel for me. So I would like to say I have never had a bad experience with the good service people or the staff in the back shop great job guys keep up the good work More

Continued excellent service Shout out to GP Dodge dealer grande prairie west gate!!!! We just in the past year bought two new vehicles from there. ( previous truck also from the Shout out to GP Dodge dealer grande prairie west gate!!!! We just in the past year bought two new vehicles from there. ( previous truck also from there too)Vance was our salesman and he was very helpful and wonderful to work with !!! And thanks for the chat Vance when we were waiting for our first oil change ! Later We had a recall on our new caravan, just a A/C matter. Wanted to thank Don in the service area for being such a great person. Took great care of everything ! Then today, had to bring in our caravan again for the same thing. We got Don again in service by chance and just as before he was EXTREMELY helpful. They are completely swamped in that department right now and I have two little ones with me. oh no right!..the long wait BUT with the help from one of the floor managers inside Don arranged for a vehicle for us for the day. Such a piece of mind for this Mom! No one wants to wait with little kids, as he was very honest to let me know it will be awhile. Thank you bunches guys!!!! Don said to me, "no, thank you, for your patience" but its that great service that you extended to us that needs thanking and getting you this great review!!! It's not easy working with the public in a service industry (lol) but thanks for the great service today guys. ~kindness always goes along way~ And it's great to know that we will receive that each time we are there. Have a great one guys! Lynette Tubman PS. A sweet thanks to the lady driving the shuttle bus, I'm sorry I didn't catch your name. Such a sweet lady , nice personality!! More

Excellent customer service in the Service Department Grainne and all the Service staff at Gp Chrysler are amazing!! We are a company out of Dawson Creek who have had many ugly experiences with our local Grainne and all the Service staff at Gp Chrysler are amazing!! We are a company out of Dawson Creek who have had many ugly experiences with our local dealer so we decided to check out the service department with these guys and Wow!! We are so happy with the care and attention to detail this company provides. Grainne is great getting us in and their mechanics are amazing!! Totally worth the hour drive for this service department!! More

Service Department - Definitely try to get issues resolved The Service Department - they try to get issues resolved as quick as possible without putting their customers in a bind. Good Effort guys!! The "Shu The Service Department - they try to get issues resolved as quick as possible without putting their customers in a bind. Good Effort guys!! The "Shuttle People" are fantastic, very friendly and thoughtful. More

Service/warranty Truck was about to come off warrant, brought truck in to have a few issues fixed up, Kevin got me in and out a day earlier than expected and got all m Truck was about to come off warrant, brought truck in to have a few issues fixed up, Kevin got me in and out a day earlier than expected and got all my issues dealt with. Kevin was very personable and professional to deal with! Even talked me into the "piece of mind" package to go over the truck to see if they could find anything else to be covered under my warranty, and they in fact did. Thanks for the great service! More

Service Department Kevin was amazing, Very professional, very knowledgeable of his job, very helpful , Kevin offered a peace of mind service package for 79.95 and got me Kevin was amazing, Very professional, very knowledgeable of his job, very helpful , Kevin offered a peace of mind service package for 79.95 and got me booked in the next day, because of the service package Kevin offered, Kevin saved me at least 700.00 in repairs because it was covered by warranty. This service package I recommend because my warranty was almost expired and I would have not caught the problems on my own, Thank you Kevin. More

Excellent service with Finance Advisor Kerry Kaban After feeling frustrated with a lost part during our service time and no answers from management we look to Kerry Kaban in finance who we had used to After feeling frustrated with a lost part during our service time and no answers from management we look to Kerry Kaban in finance who we had used to purchase our vehicle. In the same day of contacting her she had our answers we needed, claim submitted and appointment booked for our vehicle! She has exceptional customer service skills to her customers and is great at what she does! She goes above and beyond for your needs and make a bad situation go smoothly. Looking for a financial advisor, she is definitely your gal! More

Service Kevin was great in undestanding what our concerns were with our truck and explained all the repairs that had occured with our truck when we returned t Kevin was great in undestanding what our concerns were with our truck and explained all the repairs that had occured with our truck when we returned to pick it up. More