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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
388 Reviews

388 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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May 11, 2018

Oil Change and other stuff Ryan was amazing when we had our Van in. We felt welcomed as soon as we arrived. His kind phone calls throughout the day were informative and very res More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Prince
April 04, 2018

Service Kestyn was great to deal with the service of my Jeep. Updated/informed me step by step & accommodated me the best that she could! I appreciate that yo More

by Dodge/JeepOwner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kestyn Shutte
March 25, 2018

No longer a loyal customer Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service tha More

by Renben91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kestyn Shutte
Mar 29, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience in our service department. We are using the information you have provide as a training opportunity in customer service. Our management team has been alerted to the information that you have provided. It is our hope that you will give us the opportunity to earn your trust and business back. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

March 16, 2018

Ryan at GP Chrysler is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable More

by Kimboslice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

Excellent service !!!! I'm in the oil and gas operations industry. GP Chrysler has the best service out of all of the dealerships I have been to. Problems always occur in th More

by michael dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Nikki Schierman, Ryan Prince, Danielle Mathieson, Donald Teal, Greg Brown
January 06, 2018

Service I'd like to see everywhere They always get my truck in like the next day and have it back to me the next day unless it's a big project maybe two days, very friendly staff and kn More

by Michael Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Teal
January 05, 2018

Great Service Advisor Big thanks to Ryan Prince for helping us out with short of notice and getting our vehicle fixed within the hour!! Recommend Grande Prairie Chrysler th More

by aprilmichel46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Prince
November 29, 2017

Thank you Don I have had a few oil changes done here while i still had their VIP service card, always great fast service. When that ran out, I took care of all the More

by Mylrea86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Mathieson, Donald Teal
October 18, 2017

Smalltown Feel DON TEAL is great to deal with, he is very professional and understanding. He heard my concerns and understood them, on top of all of this he took act More

by Kerrybmm2793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Teal
September 24, 2017

People to deal with Dealt with the service department about recalls, completed in a timely manner. I would recommend these guys for all of your services on your Dodge, Ch More

by illbreakthat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Bohnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Farrell
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