Back

Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
508 Reviews

508 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

Sort by
July 23, 2025

Service department is nice and helpful, work is done well but $1,000.00 more than quoted even when we laughed at the end when going over what was to be done and was told that there should be no surprises 🫣T More

by Wycob5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of who I talked to that gave the quote… wife drives a white nitro
Jul 24, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Wycob5, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Grande Prairie Chrysler Jeep Dodge, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (587) 299-2280 to discuss your experience and ways we can earn back your business in the future.

July 21, 2025

Amazing fast service, great communication and very helpful, best service company I’ve ever been to More

by rbrading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Trapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Rbrading, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Always friendly,great service and willing to accommodate with your schedule. They explain clearly what you need done and the cost More

by mshaw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Mshaw9, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

July 06, 2025

Great service experience. communication was excellent and repairs were efficient. Service writer was very informative. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Hello Neil, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Grande Prairie Chrysler Jeep Dodge

July 06, 2025

They were very helpful dealing with my issue. Got me in quickly - solved my problem and helped get it covered under warranty. More

by Haustin222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Hello Haustin222, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Tony was very professional and helpful found the problem and fixed it right the first time. More

by Dayle.schneider85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Hello Dayle.schneider85, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2025

I had fantastic service Everyone that I dealt with were friendly knowledgeable and very professional. More

by janet from webley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2025

Service staff are amazingly good, timely, thorough respectful of our needs and go the extra mile! Just great! More

by Lrgust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

Pleasant and prompt customer service. Free coffee tea pop and hot chocolate. Fabulous clean washrooms. Thank you. More

by marleneerust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2025

Terrible! The staff was pleasant but the compahy itself Stelantis sucked! Tape to protect an expensive vehicle. Never buy a Dodge again. More

by CarmeloE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darran Berg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Carmeloe, thank you for taking the time to leave us feedback about your experience with us and Stelantis. Your concerns will be shared with Stelantis. We appreciate your kind feedback regarding our staff. We hope you will give our team the opportunity to be of service to your again.