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Grande Prairie Chrysler Jeep Dodge - Service Centre
Grande Prairie, AB
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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388 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre
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November 10, 2021
A very shady business. Bought a truck in July because my engine was blown and warranty wouldn't cover it. So I trade it in, three months later I get a call to sign over a check to the dealership because the engine was blown and warranty wouldn't cover it. So I trade it in, three months later I get a call to sign over a check to the dealership because they went through my insurance to get it fixed (Even offered to pay for the deductible, how nice). My truck was traded in as was (with the engine needing repair). Between them and my insurance company, it was a back and fourth he said, she said battle. When at the end of the day, both parties were at fault and the only one effected was me. Everything up to signing the papers was fantastic, and ever since then it's been a horrible experience and has turned me away from not only that dealership but Dodge/Ram products in total. Do not recommend to anyone. More
by Brandon La Fleur
October 26, 2021
Top notch service. Excellent people made me feel like family . Love these people thanks again family . Love these people thanks again More
by Skip
Employees Worked With
Other Employees :
Scott Nowlin, William Parish, Ryan Kennedy
October 21, 2021
Kevin in service was great to deal with, very knowledgeable, quick and very reasonable price, would definitely recommend knowledgeable, quick and very reasonable price, would definitely recommend More
by joe Burt
Employees Worked With
September 28, 2021
I was on my way from Edmonton to Fort St John when my truck develops a ticking noise. Took it to the dealership because I didn’t know where to go in Grand Prairie. They took my truck and and had it fixed truck develops a ticking noise. Took it to the dealership because I didn’t know where to go in Grand Prairie. They took my truck and and had it fixed by end of the weekend. My most great full thanks to the mechanic that came in on his day off to help me out. Truck runs amazingly now. She purred like a kitten al the way back to Edmonton. Thank you guys for your help when I was stranded. More
by thechad3825
August 19, 2021
Tony Kunz was a true gentle man, he brought my car to me when finished, kept in contact with progress on my vehicle. Great person to deal with. Always go to Tony. :) when finished, kept in contact with progress on my vehicle. Great person to deal with. Always go to Tony. :) More
by Joanne
Employees Worked With
Other Employees :
Mona Murphy very friendly, sweet lady, was a pleasure dealing with her :)
June 25, 2021
We had a great experience with Dale. He was friendly, We had a great experience with Dale. He was friendly, honest, and answered all our questions. He listened to what we needed and was great at fitting We had a great experience with Dale. He was friendly, honest, and answered all our questions. He listened to what we needed and was great at fitting us into the right vehicle for our family. Highly recommend Dale and everyone at GP Chrysler. They were a pleasure to deal with. More
by Sky
January 19, 2021
This is the 3rd vehicle I've bought at gp chrysler. And there won't be a 4th now. I half debated not buying from them again after my last truck but decided to try again. My salesman craig was fantastic. To there won't be a 4th now. I half debated not buying from them again after my last truck but decided to try again. My salesman craig was fantastic. Top notch genuine guy for sure! but the service department is possibly the worst I've ever come accross. My trucks been sitting in there parking lot for over a month now with only 12,000km on it with no fix date to be had and keep getting the run around by people in the service department. Never again. More
by Alboroughnathan
December 07, 2020
I had just got my truck back from a warranty service on the rear breaks and they had a big sales event coming up that weekend and sent me a invitation shortly after my visit. Thats when the ball started ro the rear breaks and they had a big sales event coming up that weekend and sent me a invitation shortly after my visit. Thats when the ball started rolling on the new purchase More
by Boomer323
December 03, 2020
My wife and I wandered into GP Chrysler haphazardly Looking for a used vehicle to possibly purchase. After a couple hours of test driving and discussing options, Jordan was able to help us negotiate th Looking for a used vehicle to possibly purchase. After a couple hours of test driving and discussing options, Jordan was able to help us negotiate the right vehicle at the right price for our needs and budget. And we couldn’t be happier! We are both ecstatic about our brand new 2021 Hyundai Kona, preferred😃👌🏼😎 Thanks to Jordan and the rest of the team who helped us into our new car! We’re now set for many Kilometres of adventure ahead! From Tanner and Margaret More
by tannergrinde
November 24, 2020
Went to get oil change and tire rotation for warranty. They crossthreaded nut on way in then I went to do winter tire change and while removing nuts I had to get that stripped nut off and I’m doing so scr They crossthreaded nut on way in then I went to do winter tire change and while removing nuts I had to get that stripped nut off and I’m doing so scratched my rim because it would not come out straight so I called them and told them that they put it on crossthreaded as they were last people to have tires off so they fixed the stud and nut but said nothing could be done with my rim as I personally did it while trying to work with there screw up on my 2019 ram 3500 Laramie with only 14000 kms on it and the new set of 20 inch black out ram rims on it. So I will not be dealing with them anymore and told them to take me off any list they have to call me or contact me and I still get calls all the time from them . Honestly not even worth the one star as the scratching of my rims was after something that they messed up More
by Jaredgardner64
Employees Worked With
