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Grande Prairie Chrysler Jeep Dodge - Service Centre

Grande Prairie, AB

4.6
388 Reviews

388 Reviews of Grande Prairie Chrysler Jeep Dodge - Service Centre

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March 05, 2024

Not impressed with service, vehicle was supposed to be ready, went to pick up would not start. More

by rob.sirca
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

I am sorry that we let down when you came to pick up your vehicle. It is my understanding that the issue was fixed under warranty and a full refund for the first work order was provided. We do apologize for the inconvenience we caused. It is our hope that you will give us another opportunity to continue to earn your business.

March 03, 2024

Grest customer service. Knowledgable people. Great workmanship. Definately will refer family and friends to this dealership More

by Allen Shewfelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Driedger, Angela Berzniuk
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Repeat customers and referrals are the backbone to our success. Thank you for taking the time to share your experience. We all look forward to welcoming you back.

March 02, 2024

Best Dealership I have been to to date. Friendly, efficient and genuinely want to help. More

by andrucho
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing your experience. Our team was pleased to help you. We look forward to welcoming you back anytime.

February 28, 2024

Friendly staff and great customer service. They're always friendly and accommodating in the service department. More

by nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the great shout out to our service department Nat. We look forward to being of service to you again.

February 28, 2024

Had great experience the guys were friendly and answer all my question . Was in out fast More

by Lfoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for giving us the opportunity to work with you and answer your questions. We look forward to welcoming you back anytime.

February 24, 2024

My block heater wasn’t working on my Jeep Wrangler, so I took it in for the cord and block heater to be checked to see if or what part needed replacing. Kevin MacKenzie in service checked it out and told m More

by Grateful long-time customer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for giving Kevin the opportunity to provide you with a 5 star guest experience. We look forward to welcoming you back anytime.

February 24, 2024

Had an oil change done today. No waiting, the team that completed the change were very friendly and helpful. Very relaxed. I found out from another service advisor that my headl More

by Katcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for giving our service team the opportunity to provide you with a 5 star experience. We look forward to being of service to you again.

February 24, 2024

The service I receive at grande prairie Chrysler is second to none. The Staff there are always friendly. Great bunch. More

by Kevin.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your loyalty and patronage.

February 24, 2024

Extremely arrogant salesman with desk by the door harassed me until I had to yell into the dealership at the top of my lungs for him to leave me alone. Even then he yelled at me and chased me until o More

by Daniel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temitope Bakare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

Please contact the General Manager to further discuss this concern. 780-532-3560.

February 23, 2024

Service department sucks. We'll at least Robert does. Went in for an oil change and felt like I was bothering him. Is this not his job? Wow not impressed More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Evrall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Grande Prairie Chrysler Jeep Dodge responded

We are sorry you did not have a good experience. Please contact our service manager should you wish to further discuss your experience. We would welcome the opportunity to earn your business back. 780.532.3560.

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