Grande Prairie Chrysler Jeep Dodge - Service Centre

Angela in service has terrible customer service. She was rude and awful to deal with. She scoffed at me on the phone when she was wrong about my appointment time. Got mad and hung up on my husband w She was rude and awful to deal with. She scoffed at me on the phone when she was wrong about my appointment time. Got mad and hung up on my husband when he confronted her about approving a new cabin air filter when it wasn’t. He asked to only check and see if it actually needed changing and to tell him if it did. Hyundai would do that for us. Check to see if that or the air filter needed replacement. ($60 for installing a new cabin air filter is outrageous) Thankfully a Manager in Sales came to our rescue and reversed the charges for us. The kind of service my vehicle needed was easy but she made the whole interaction awful. It really didn’t need to be that way over silly little things that could have been solved with a nicer attitude. I will not be going back to this service center because of her, which is a shame because the rest of the people there are great. More

The staff was very friendly and helpful. My truck recall was completes in a vert timely manner and I was of to go shopping. My truck recall was completes in a vert timely manner and I was of to go shopping. More

Great service, they did exactly as I asked. Will return when my vehicle needs service again. Will return when my vehicle needs service again. More

They serve me promptly and stayed to the timeline they set. The shuttle service driver was very friendly, Terry. set. The shuttle service driver was very friendly, Terry. More

Looked after my oil change. And did a check over and recommended that rt cv boot or axle needs attention And did a check over and recommended that rt cv boot or axle needs attention More

The service was fast and the kid doing the oil change was attentive and answered all my questions promptly attentive and answered all my questions promptly More

Great service, friendly staff and very accommodating. The lady at the front desk in the service department is absolutely amazing! The lady at the front desk in the service department is absolutely amazing! More

Was great always give the information I’m looking for. Fast and in and out for oil change Fast and in and out for oil change More

Got my tires changed over fast and right. Very satisfied with the service department at GP Chrysler Very satisfied with the service department at GP Chrysler More

Always gets me in at the service department in a reasonable time. Fixes my truck fast. reasonable time. Fixes my truck fast. More