Gorrud's Auto Group
Milton, ON
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1,216 Reviews of Gorrud's Auto Group
Jon was so wonderful! I went with my daughter to take a look at the car she was purchasing and ended up walking out with my own!! Great dealership with a great assortment! I went with my daughter to take a look at the car she was purchasing and ended up walking out with my own!! Great dealership with a great assortment! More
Working with Danny and John and enjoyable, quick, and straightforward. They were very transparent and answered all of our questions. I'd recommend Gorrud's to my friends and family straightforward. They were very transparent and answered all of our questions. I'd recommend Gorrud's to my friends and family More
We had a great experience with Tyler when buying our car. This was our second car purchase from Gorrud’s and would recommend them to anyone! Love their service, their approach, and their selection. Tyler was This was our second car purchase from Gorrud’s and would recommend them to anyone! Love their service, their approach, and their selection. Tyler was helpful, patient, and responsive. The whole team there is great! We use Gorrud’s for service too — and had earned over $1000 on our Auto Rewards, which we were able to apply as cash on our purchase! More
John was fantastic to deal with - extremely responsive to my questions and quick with feedback. Very friendly, respectful, and easy to work with. Danny the Sales Mgr was also excellent - friendly and knowle my questions and quick with feedback. Very friendly, respectful, and easy to work with. Danny the Sales Mgr was also excellent - friendly and knowledgeable, and made our experience a very positive one. I highly recommend them and Gorrud’s Auto Group! More
Recently bought an scion FRS here. Enjoying my car right now. Jon really cares about his customers. Replies the same day i message him. If you ever go in Gorrud auto, i recommend Jon a Enjoying my car right now. Jon really cares about his customers. Replies the same day i message him. If you ever go in Gorrud auto, i recommend Jon as he is super friendly, knowledgeable, and a car guy so he knows everything you need to know! More
My husband and I had a great buying experience with Tyler and Gorrud’s. We love our purchases. They have quality vehicles, excellent service, going above and beyond for both our needs. I would definitely rec and Gorrud’s. We love our purchases. They have quality vehicles, excellent service, going above and beyond for both our needs. I would definitely recommend buying your next vehicle here! More
I do believe they are a 5-star dealer as David the sales guy is amazing and I was impressed with the follow up call I received the next day… I gave 3-stars due to an unfortunate circumstance based on a unin guy is amazing and I was impressed with the follow up call I received the next day… I gave 3-stars due to an unfortunate circumstance based on a unintentional pricing error. I was super excited as found a car advertised online for a good price. It was the same model I have been searching for to purchase for my kids, It was a little more than I was initially willing to spend but I was willing to pay the extra $5,000 and drive an hour as this car was a great value. I booked an appointment online and was confirmed for 3:00pm Monday. I then decided that I should be there early to not miss out so I took work off and changed the appointment to first thing Monday morning. I was happy when I received the email back confirming for 9:30am. I test drove the care and was about to purchase when the sales manager informed me they mis-priced the car. That unfortunately it was an honest mistake due to the volume of cars they put online and they made a mistake. I was obviously upset having made an appointment, changed the appointment to earlier, took work off, drove an hour and was really excited as I was about to purchase a great car for my kids. They let me know they priced it $3,000 too low but were willing to do for an extra $2,000 if I financed it. I appreciated the effort, however, it was still $2,000 more than advertised and more than I could afford. I left upset as the younger sales manager unfortunately wasn’t too customer centric. David the sales guy was amazing and is 5 stars!!!! I received a call from another manager the next day who was terrific. I do believe this was done in error. Based on my interaction with David and the follow up call I received, I would purchase from them in the future. I would only validate that the price is accurate before driving the hour. Mistakes do happen but it was bummer as I was excited to close the deal. They do have an awesome inventory and I would buy from them in confidence as Dave explained the extra effort they go in certifying the cars. More