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Go North Surrey GM

Surrey, BC

4.4
241 Reviews

15250 104th Avenue

Surrey, BC

V3R 6N8

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Showing 241 reviews

December 05, 2024

Great Delaership. Good staff and good service. There were some hiccups but its fixed and no issues anymore. More

by pateldarshan293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amisha
Dec 23, 2024 -

Go North Surrey GM responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our staff and service. While we understand there were a few hiccups along the way, we’re happy to know that everything has been resolved to your satisfaction. We appreciate your patience and look forward to serving you again in the future!

December 02, 2024

I was very happy with the service. Both Ed (who helped me book my service appointment) and Justin (who looked after me at the service desk) were top notch. Thank you! More

by m.k.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed, Justin
Dec 23, 2024 -

Go North Surrey GM responded

Thank you for your great feedback! We're so pleased to hear that Ed and Justin provided you with top-notch service. We take pride in delivering excellent customer experiences, and it’s wonderful to know we met your expectations. We appreciate your kind words and look forward to assisting you again in the future!

November 29, 2024

This Car Dealer Staff and Members are willing to make deal with my fair orders. Excellent customer services 😊 More

by bchen0620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny , Corey Baryer
Dec 23, 2024 -

Go North Surrey GM responded

Thank you for your kind words! We’re glad to hear that our team was able to work with you to meet your needs and provide excellent customer service. Your satisfaction is our priority, and we appreciate the opportunity to serve you. We look forward to assisting you again in the future!

November 28, 2024

ABSOLUTELY THE BEST PLACE TO BUY A CAR GLOBALLY,, 110 PERCENT ,, FANTASTIC AND COMPREHENSIVE FRIENDLY SERVICE FROM SALES REPRESENTATIVE,, ANDY KIM I CANNOT IMAGINE A BETTER VEHICLE THAN THIS BUICK ENVIS More

by O’DONNELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEWAK KAHLON ,, COREY BAYER ,, SIM CARD ,, and another fine GENTLEMAN ONE OF THE SALES MANAGERS OF WHICH I LOST HIS CARD ,, also the staff and the onsite insurance people were excellent,, thanks kindly to all that contributed to a wonderful buying experi, Corey Baryer
Dec 23, 2024 -

Go North Surrey GM responded

Wow, thank you so much for your incredible feedback, Michael! We’re absolutely thrilled to hear about your amazing experience with Andy Kim and the entire Go North Surrey GM team. It’s fantastic to know Andy went above and beyond to help you find the perfect Buick Envision ST and even made it a special surprise for your wife. We’re honored to have earned your trust and loyalty for the second time and are so glad your family is loving their Buicks! We’ll be ready to assist whenever Grandpa is ready for that Corvette—or anything else you need. Your kind words mean the world to us, and we look forward to seeing you again soon.

November 28, 2024

Everyone was very nice and helpful. They took very good care of me. I never felt pressured. More

by MandyKnopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny, Corey Baryer
Dec 23, 2024 -

Go North Surrey GM responded

Thank you for your kind words! We’re so glad to hear that you felt well taken care of and appreciated the helpful, pressure-free experience. Your satisfaction means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again in the future!

November 24, 2024

Very good service and comprehensive vehicle inspection. I was also provided with transportation from the dealership to my residence and transportation back to the dealership when the service was completed More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 25, 2024 -

Go North Surrey GM responded

Thank you for your kind feedback! We’re glad to hear you received very good service and appreciated the comprehensive vehicle inspection. It’s also great to know that our transportation service added convenience to your experience. We’re here to ensure your visits are smooth and hassle-free. Looking forward to serving you again!

November 20, 2024

Karn was the salesman that helped me and he was great. Genuinely cared and listened, and at the end i was really happy with my purchase. The only criticism I have is with regards to the process - the cred More

by CG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karn
Nov 25, 2024 -

Go North Surrey GM responded

Thank you for sharing your experience, CG! We’re delighted to hear that Karn provided excellent service and genuinely cared about your needs, making your purchase a happy one. We sincerely apologize for the inconvenience caused by the credit check timing and the unexpected delay due to warranty work. Your feedback is invaluable, and we’ll use it to improve our processes. We’re glad you found our team professional and friendly, and we appreciate your patience and understanding. Enjoy your new vehicle, and thank you for choosing Go North Surrey!

November 20, 2024

Excellent service and very good prices. Would definitely recommend them to my friends to buy cars from this dealership. More

by Bill D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Baryer
Nov 25, 2024 -

Go North Surrey GM responded

Thank you for your fantastic feedback! We’re thrilled to hear that you were pleased with our excellent service and competitive prices. Your recommendation to your friends means so much to us, and we look forward to welcoming them and continuing to provide top-notch service. Enjoy your new vehicle, and thank you for choosing Go North Surrey!

November 18, 2024

Horrible customer service. Ruin your paint job by washing it after a service, when asked to not wash it. Why would I want some kid paid min wage, who washes 20 cars a day to to More

by AP
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Evan D
November 15, 2024

Overall, the whole team at GO North Surrey GM, provided a wonderful experience from start to finish. I'm thrilled with my new car, special thanks to Andy Kim for bending over backwards to make everything jus More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Kim
Nov 25, 2024 -

Go North Surrey GM responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience with the entire team at Go North Surrey GM. Andy Kim will be delighted to know that his efforts made everything just right for you. Enjoy your new car, and thank you for choosing us. We look forward to serving you again in the future!

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