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Go North Surrey GM
Surrey, BC
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 316 reviews
April 08, 2025
Go North Surrey GM was a pleasure to do business with. Andy Kim, my Sales Consultant was very personable and certainly knowledgeable in their auto products. In the future I look forward to doing more b Andy Kim, my Sales Consultant was very personable and certainly knowledgeable in their auto products. In the future I look forward to doing more business with them. More
by Viydouglass
Employees Worked With
Andy Kim, Corey Baryer, JP Doiron
April 02, 2025
Hans was very helpful in answering all my questions about the trucks specific qualities. Nice dealership, clean and lots of nice card to look at while I waited the trucks specific qualities. Nice dealership, clean and lots of nice card to look at while I waited More
by Max
Employees Worked With
Hans
March 23, 2025
I had an excellent experience at the dealership! The customer service was outstanding, and Emily was absolutely awesome throughout the entire process. She was knowledgeable, attentive, and made sure The customer service was outstanding, and Emily was absolutely awesome throughout the entire process. She was knowledgeable, attentive, and made sure all my questions were answered. They shuttled me to and back from work. The service was done in a timely manner. I felt well taken care of, and I highly recommend this dealership for anyone looking for great service. Thanks! More
by Sukhrai8
Employees Worked With
Emily and Evan
March 23, 2025
Communication was 2/10. I asked for supporting documents to the loss of oil issue and was never given any documents. Was just told it’s common. Not happy at all with the ove I asked for supporting documents to the loss of oil issue and was never given any documents. Was just told it’s common. Not happy at all with the over all service I had. More
by Tcurley
Employees Worked With
Not sure of who the service writer I had she was very short with the help
March 21, 2025
Sales experience was excellent. Amisha answered all my question and I felt no pressure to purchase a vehicle I was not happy with. I did feel like the wait to get the paperwork fr Amisha answered all my question and I felt no pressure to purchase a vehicle I was not happy with. I did feel like the wait to get the paperwork from the finance team was too long though. I would have appreciated if the documentation was all ready to go. More
by alex.c.tung
Employees Worked With
Amisha
March 19, 2025
My overall experience at the dealership was extremely disappointing. If not for the salesperson and general manager’s assistance, I would have left immediately. The wait time was unreasonably long—three disappointing. If not for the salesperson and general manager’s assistance, I would have left immediately. The wait time was unreasonably long—three hours just to meet with a finance manager. The first finance manager, Marium, was incredibly unprofessional. She was rude, aggressive, and repeatedly placed the blame on us for stepping out for dinner after waiting for two hours. Her dismissive tone and frequent use of “I understand… BUT” made it impossible to have a productive conversation. Additionally, she unfairly blamed me for issuing a bank draft beforehand, even though it could have been easily reissued with the presence of salesperson at a bank. By the time we finally met with her at 8:00 PM, the banks were already closed, making her argument completely unreasonable. Overall, the experience was frustrating—excessive wait times, an unprofessional and confrontational finance manager, Marium and a clear lack of proper customer service. However, I do appreciate Jason’s efforts in promptly switching us to another finance manager, which helped salvage the situation. More
by chris5105
Employees Worked With
Marium
