Go North Surrey GM

These people are thiefs, I bought a car from them a few months back the car value 25k which after my approval got increased to 27 k And then they forced me into buying their other packaged worth 10000 dol months back the car value 25k which after my approval got increased to 27 k And then they forced me into buying their other packaged worth 10000 dollars including a warranty pack of 5 to 10 years which they call pro pack which is nothing just ceramic coating for 3000 dollars I mean seriously 3000 dollars for ceramic coating When i went back to get these cancelled, tess their finance manager stated and these words were her exact words that “we did a favour on your guys to even get you to buy this car and now none of this can be cancelled”. they wanted to loot me for 10000 dollars. At last i was forced to buy their ceramic coating pack worth 3000 dollar and another package worth 2000 dollars. Within 6 months of getting that it is tearing of from the front and side and when i went today to get it inspected they stated that it is a used car if you care so much you should have bought a new year They repeatedly stated that is it a used car. But what i am not able to understand is why the xxxx did you guys wanted to sell me this pro pack worth 5000 dollars on a used car. Ceramic pack was done to protect the paint with a warranty of. 5 to 10 years of which everything tearing off. First the sale was full of discrepancies and now the in their after sale they just don’t care. I would like to request every new car buyer to never go to this dealership they don’t care about putting you in a debt worth 10 to 15 thousand dollars. And by the time you would realise it would be to late. Moreover, i would be sharing my experience on all social media platforms to aware every New buyer like new Imigrants and Students cautious about such a high level of fraudness, Deception , Disrespectfulness, and Humiliation which i faced from Manager Chory, Blake, Tess. Lastly i would like to call out all the people who have suffered from similar experience and have realised later or now that such fraud has happened with them. I would be happy to collaborate with them and file a legal petition in consumer court and any other legal institution for this unfairness, Racism and humiliation. Sincerely, Fooled, Disprected and Humiliated customer of North surrey GM More

Went to North Surrey GM to look at a used truck. Asking $28k, bluebook value of 24 - 26k. I suggest 26k. Went for a test drive and was told I could place a $500 refundable deposit and think about it Asking $28k, bluebook value of 24 - 26k. I suggest 26k. Went for a test drive and was told I could place a $500 refundable deposit and think about it for 24 hours. I had some questions about the financing involving interest rates and the price breakdown for a 4 year term. They brought out a "finance director" who advised me that they were not able to show me anything except the monthly payment price. I said I needed to see what I was signing up for before moving any further. They told me "not to worry about it". They made me fill out a form with my information and told me it was a soft credit check. Next thing you know, they pull me in the back and somebody is preparing the purchase agreement (for the asking price, not my offer) and was very confused when I said I was just trying to get more information. Third employee comes in and agressivley asks why I won't sign the deal. I explain I was offered 24 hours with a refundable deposit and he tells me that is no longer available. After a very uncomfortable conversation in which he is trying to make me feel bad suggesting "they would be losing money on this deal" and "we only make $200 on each sale", we agree this isnt working out. I leave, followed up by a text from Corey Baryer, asking how my experience was. I give him the story and my very reasonable offer for the truck and he suggests "they will have a second look". After stringing me along for another 24 hours, and trying to put me in contact with more sales associates, he finally tells they cannot accept my deal. Overall, they wasted about 10 hours of my time when I was very upfront about what I wanted. I would not recommend this dealer and I guarantee I won't be going back. More

My sales person Denis Li was very knowledgeable about the vehicle I was purchasing. Excellent service and the management team was also very helpful . Highly recommended. vehicle I was purchasing. Excellent service and the management team was also very helpful . Highly recommended. More

Elvin in service was a great help, highly recommend. Service our Hd trucks with him. Service our Hd trucks with him. More

Dealt with Elvin during a recent warranty issue with our 2016 Volt. Elvin was very knowlegable, personable and very easy to work with. This was our first time with this car at Go North, we will certainly 2016 Volt. Elvin was very knowlegable, personable and very easy to work with. This was our first time with this car at Go North, we will certainly be back. More

Great knowledgeable friendly service. Our salesperson Sharon was awesome and a pleasure to deal with! Our salesperson Sharon was awesome and a pleasure to deal with! More

Excellent service, excellent pricing, what more can I say. Trevor S. in sales is stellar, and Jon W. (GM) is fantastic. Whether it's before, during or after the sale, these men deliver! Highly recommend. say. Trevor S. in sales is stellar, and Jon W. (GM) is fantastic. Whether it's before, during or after the sale, these men deliver! Highly recommend. More

What can I say, best place to purchase a vehicle. Go see my boys they will help you out get the best deal possible Go see my boys they will help you out get the best deal possible More

Sales staff Sunny, Joe and Cory were excellent. Easy to deal with and totally up front. I highly recommend this dealership. Completely transparent process. The price you see is really the price Easy to deal with and totally up front. I highly recommend this dealership. Completely transparent process. The price you see is really the price you pay. No doc. or admin. fees of any kind. No MSRP markups or mandatory add-ons. All in all, a very simple and professional transaction. More

Sales staff Sunny and Paul were excellent. Knew their products, super helpful, and super professional with zero pushiness. Dealership was easy to work with and would recommend them to others Knew their products, super helpful, and super professional with zero pushiness. Dealership was easy to work with and would recommend them to others. More