Go Mazda

Since I bought my car in June 2018, I have been up to date on each and every service that was required. I ended up moving to the west end about a year after purchasing my vehicle but I still kept going t date on each and every service that was required. I ended up moving to the west end about a year after purchasing my vehicle but I still kept going to the south side to stay with go Mazda because the service I got was always pretty good. Two weeks ago, I had a service due that would take about 90-120 minutes. It was on a weekday and I thought I would be able to wait but something had come up so I called into service just over 24 hours prior to my appointment and asked if I could get a courtesy car (I have always gotten courtesy cars each and every single service before no problems ever) and ONLY if there were any left the day I come in for my service but I was told no, because it’s too short of notice... understandable. So I explained my situation and asked for a shuttle one way, just to get me home. I was told the shuttle only goes to places on the south side. I said that I lived west. He replied with ”yeah sorry”. I was absolutely shocked. I told him I didn’t know if I could come to that appointment now but I’ll call in to confirm and he replied with “okay just call if you aren’t able to make it, thanks bye.” Completely upset with this and I don’t think I’ll be going back now. More

Mazen at Go Auto helped to get me in a new car - one even better than I was expecting. He was open, honest, and a no-pressure sell job. The new car is a dream and I appreciate all his hard work. better than I was expecting. He was open, honest, and a no-pressure sell job. The new car is a dream and I appreciate all his hard work. More

Excellent all around. Mazen and the boys made the car buying experience enjoyable. Never felt pressured and they allowed me time I required to fully understand all aspects of the deal. Would highly rec buying experience enjoyable. Never felt pressured and they allowed me time I required to fully understand all aspects of the deal. Would highly recomend Mazen to anyone looking to purchase. More

Scott is great! He was kind, quick, professional and all around awesome! He made my experience incredibly easy & worry-free! 10/10 would highly recommend! around awesome! He made my experience incredibly easy & worry-free! 10/10 would highly recommend! More

Horrendous experience. We have purchased cars from Lexus Mazda, Toyota(North) and now Gomazda so we are experienced in car purchases and have had exceptional experiences until this one. We definitely were Mazda, Toyota(North) and now Gomazda so we are experienced in car purchases and have had exceptional experiences until this one. We definitely were bamboozled and the longer I drive the car the more I see. It is 2016 and somehow a literal piece from the interior driver side came off so I could feel the cold. "Do not get roadside assistance, it literally covers nothing and they change its expiration. This doesn’t include the repairs that started piling on a month post purchase. Really unfortunate experience. If you want a mazda, go to any other dealership. More

Really good experience for first time buyer Was my first time buying a new car and Mazen was super helpful and tried to get me the best deal he could with what I was asking for. I ended up with Was my first time buying a new car and Mazen was super helpful and tried to get me the best deal he could with what I was asking for. I ended up with all that I wanted in the car plus more and stayed within my price range. The whole process was fast and everyone is super friendly and helpful. Very good experience for a first time new car buyer. Definitely recommend! More

Highly recommend seeing Mazen! Mazen came in early to help us with looking for a new vehicle on Boxing Day. He was well informed on all aspects of the vehicle including different tr Mazen came in early to help us with looking for a new vehicle on Boxing Day. He was well informed on all aspects of the vehicle including different trim levels and options available. Not only was he knowledgeable but he was efficient and was genuinely concerned with helping us find something suitable for our family. I can’t say enough great things about him! It was nice not to have someone push us into a purchase. It was 100% our choice and he helped make our decision and purchase an easy and memorable one. We will be returning to purchase our next vehicle! Couldn’t be happier! More

Amazing customer service by sahil Awesome customer service by sahil Knows their product so well Helped me in deciding which car is good me and my wife for work and pleasure Awesome customer service by sahil Knows their product so well Helped me in deciding which car is good me and my wife for work and pleasure More

Great salesperson I went to Mazda to get my Mazda 3 serviced and ran into this great salesman Nick Bartlett. I was buying but had a great chat about the new Mazda line I went to Mazda to get my Mazda 3 serviced and ran into this great salesman Nick Bartlett. I was buying but had a great chat about the new Mazda line up. Nick knows his cars and is a true professional. I'll be buying from him in a year or two. More

Great experience We had Mazen as our salesman and he was amazing. He helped us with everything we needed and ensured we were able to walk away with the best deal possi We had Mazen as our salesman and he was amazing. He helped us with everything we needed and ensured we were able to walk away with the best deal possible. He was very kind and friendly, along with the managers we dealt with. They all made our first time buying a vehicle a great experience. I would highly recommend this dealership to everyone. We are super excited to be going home with the 2019 CX 5 GS comfort! Thanks to the team that helped us. More