
Go Langley Mitsubishi
Surrey, BC
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140 Reviews of Go Langley Mitsubishi
I have always received great and friendly service. The service team is very informative and helpful. I cannot remember a time when the service was less than excellent. service team is very informative and helpful. I cannot remember a time when the service was less than excellent. More
Outstanding customer service!! I was extremely impressed by the overall service experience. The communication and follow up was over and above any other dealership I have dealt with in the past. The custome by the overall service experience. The communication and follow up was over and above any other dealership I have dealt with in the past. The customer service team are extremely knowledgeable and a pleasure to deal with . Thank you ! More
Poor experience after poor experience at this dealership. I have attempted multiple times to give them another chance but it has all been in vain. The number of examples are too many too count so I will give I have attempted multiple times to give them another chance but it has all been in vain. The number of examples are too many too count so I will give brief descriptions. I asked a question about warranty of PHEV batteries and battery life. The sales director told me out of nowhere and in a very condescending tone that I had most likely watched a YouTube video slandering Mitsubishi batteries. He proceeded to tell me that batteries never lose their efficiency and that when they do, the dealer will simply "flip a switch" and the batteries will be like new. Beside the ridiculousness of his answer and clear incomprehension of how batteries work. I ended up talking to the service department who still couldn't answer my question and told me that they had never needed to change a battery on warranty. Another time, I asked to book a service appointment only for the receptionist to tell me that she couldn't book it and the only thing she could do was transfer me to sales. After the transfer, the sales rep simply states "you can't book an appointment on a Sunday call back later." I called another dealership who immediately asked for my name and number and guaranteed I would get a call back the following morning. Another time, I let the service department know that my odometer was showing incorrect speeds with a difference of 10-20km/h. I was told that this was by design to make sure I don't speed and that it is required by law, bar the fact that this is clearly a lie. They refused to verify which is still technically under warranty. Needless to say, this dealership is a joke. More
This dealership is the best. I bought my suv here have been more than happy with service, kindness and they go the xtra mile To accommodate you right down to loaner vehicle if you need one. Their servi been more than happy with service, kindness and they go the xtra mile To accommodate you right down to loaner vehicle if you need one. Their service department wins my vote More
I have really enjoyed the great service from Wolfe Mitsubishi and I come all the way from the Sunshine Coast so it must be good. Scheduling is quick - staff remember I require a courtesy car, and pre Mitsubishi and I come all the way from the Sunshine Coast so it must be good. Scheduling is quick - staff remember I require a courtesy car, and predict how long it takes accurately every time. Service staff are thorough, friendly, and experienced. I love how they store my winter tires and they're there when I need them changed. I have no mechanical issues so they must be doing everything great! I sure appreciate the car wash, too. More
Been using the service department for 5 years for my lancer. Always been very happy with service, the ladies at the service counter are great and always very happy to help. lancer. Always been very happy with service, the ladies at the service counter are great and always very happy to help. More
Fantastic service top to bottom. Sales guys are great. Rhonda and service staff are amazing. Even the guys who drive the shuttle are top shelf. Have bought multiple cars here and next purchase will be too Rhonda and service staff are amazing. Even the guys who drive the shuttle are top shelf. Have bought multiple cars here and next purchase will be too. More