Go Auto Outlet Yellowhead

When purchasing our new vehicle we waiter two plus hours after our scheduled appointment to see the finance department. After finishing with finance we were told by the sales manager that we needed to pay $ after our scheduled appointment to see the finance department. After finishing with finance we were told by the sales manager that we needed to pay $500 for a dealership plate or we could not leave. We had insurance on our current plate and they refused to accept this. We spent hours stuck at the dealership even though we had insurance. The sales manager bribed us to not say anything about our experience, which we did not accept. We ended up paying for a plate only to be threatened by them multiple time with them claiming we wouldn’t send the plate back even though we sent it back immediately. The sales manager threatened me with physical violence while I was holding my 1 year old baby while he was holding us hostage at the dealership. When speaking with the General Manager he said that none of this happened. When asked for the surveillance video of what happened they decline. Never would I recommend this dealership. More