Go Auto Haus Volkswagen

Be careful in you deal making (Edited) I was looking for a Toyota Prius and found a 2012 at a good price at Knight Autohaus. After a couple of emails with Mr. Wen, I called to set (Edited) I was looking for a Toyota Prius and found a 2012 at a good price at Knight Autohaus. After a couple of emails with Mr. Wen, I called to set up a test drive. I was passed to Matthew Melo as Mr. Wen was not working that night, and Matthew had been the one involved with the initial trade-in of the vehicle. He was extremely helpful and answered all my questions. I never felt pressured at any point in my decision making process, which actually helped me decide more quickly. His easy-going manner made this major purchase decision completely painless, and I would never hesitate to recommend anyone who is looking for a new vehicle to go deal with him! 4 months later: I was made a verbal promise when making the deal that Mr. Melo failed to record, and therefore the dealer is now not following through on this portion of the deal, and essentially told me that I was lying when I told him that this was what he had said. If you are going to purchase a vehicle here, double- and triple-check to make sure that everything is recorded. (This was after I had to go back because the things that were actually written down in the deal were not followed through on before I initially picked up my vehicle.) The only reason I am still giving three stars is because the service department has been kind, helpful, and upfront. More

Bought GLC300 I bought my GLC300 from Steven. He is very patient. I trade my Benz GLK for this lovely car. He go though all the fueture with me and got me good deal I bought my GLC300 from Steven. He is very patient. I trade my Benz GLK for this lovely car. He go though all the fueture with me and got me good deal. Thanks! More

Excellent Service, Knowledgeable Staff I inherited a 2003 Passat which was in good condition but had a few difficult to solve issues. Knight Autohaus has gone over and above for me on sever I inherited a 2003 Passat which was in good condition but had a few difficult to solve issues. Knight Autohaus has gone over and above for me on several occasions. Jacq is a pleasure to deal with and is always prompt with responses, either by text or phone. More

Fast service In and out in less than an hour for an oil change. Everyone at the dealship is always friendly, comfortable area to sit and wait. In and out in less than an hour for an oil change. Everyone at the dealship is always friendly, comfortable area to sit and wait. More

Super fast service, very friendly I needed a radio code for my VW. Walked in to the dealership and in 2 min. I had everything ready for me. For FREE FREE people. Amazing Thumbs I needed a radio code for my VW. Walked in to the dealership and in 2 min. I had everything ready for me. For FREE FREE people. Amazing Thumbs up guys !!! Thanks . Danke. ??????? . More

Great staff Took my car for tuneup. Staff were great, offered choices for the service, explained what I did not understand. Friendly, personable, professional. Al Took my car for tuneup. Staff were great, offered choices for the service, explained what I did not understand. Friendly, personable, professional. Always great to deal with the staff here. More

Bought Atlas I bought 2018 Atlas from Steven. He is very helpful. I trade in my old car get lower payment. I got good deal form him. Thanks! I bought 2018 Atlas from Steven. He is very helpful. I trade in my old car get lower payment. I got good deal form him. Thanks! More

With the couple of callbacks we had the service was great. I like the car because it's a lot cheaper on fuel and has a lot of power.i get about 53 MPG on HWY and i will save on the carbon tax. I like the car because it's a lot cheaper on fuel and has a lot of power.i get about 53 MPG on HWY and i will save on the carbon tax. More

good service My experience with Auto Haus was excellent! The staff were all very pleasant, but I want to highlight my sales advisor, Steven wen. Amazing customer s My experience with Auto Haus was excellent! The staff were all very pleasant, but I want to highlight my sales advisor, Steven wen. Amazing customer service. More

Service - oil change and TDI emissions update Everything was good. Appointment was easily available. Car was serviced on time as promised. Offered shuttle service but was not required. Overall Everything was good. Appointment was easily available. Car was serviced on time as promised. Offered shuttle service but was not required. Overall quite good experience. More