Georgetown Kia

Top tier & anxiety free experience with Ian Raine at Georgetown Kia. I was able to connect with Ian where he was kind and open to all questions about the car I purchased and the financing process. He wa Georgetown Kia. I was able to connect with Ian where he was kind and open to all questions about the car I purchased and the financing process. He was knowledgeable and helpful in making me feel like I could approached him with my questions and concerns at every step of the way. Going to Georgetown Kia I was able to confidently finance/buy my car and manage my anxieties of a large financial decision because of partnering with Ian and having one on one conversations about the vehicle. More

Dealership is awful to work with. Service department is full of lies and only tells you what you want to hear. Avoid at all costs Service department is full of lies and only tells you what you want to hear. Avoid at all costs More

Great service! Ian is personable and provided great communication. He genuinely cares about getting the right car to fit the client. Very helpful and knowledgeable Ian is personable and provided great communication. He genuinely cares about getting the right car to fit the client. Very helpful and knowledgeable! I am very happy with my car and the extra care he put in to make sure everything went well. Thanks Ian! More

Staff treated me & my father with kindness, respect and care. Shoutout to Ian for setting me up with a great first car! care. Shoutout to Ian for setting me up with a great first car! More

Thank you Georgetown Kia for our new vehicle! Thank you Ian Raine for the amazing customer service! And a big thank you for the thoughtful birthday text you sent on your day off. It was very muc Thank you Ian Raine for the amazing customer service! And a big thank you for the thoughtful birthday text you sent on your day off. It was very much appreciated! Looking forward to seeing you again:) Cheers, John and Hana More

Your location Georgetown Kia 15 Mountainview Rd N, Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved Georgetown, ON L7G 4T3 Car dealer Zain Abbas 554 points 2 hours agoWould give 0 stars if I could. I was sold a vehicle that was safety approved - I paid 21K - but it did not have working heat. I bought this car so I could transport my growing family, we were expecting baby #3 - I made it clear I needed a FAMILY vehicle with the basic heating/cooling components working. I also made it clear that we do not have another vehicle so this will be the only one we rely on. I brought the heating issue to their attention to which I was told it's not their problem and I need to figure it out myself - I then contacted OMVIC and was told basic heating is a safety issue since the windshield will fog over and the car is not driveable in that state. They finally agreed to 'help me out'. We went back and forth and they didn't have a solution, finally went to the car maker's dealership for diagnostics and they reported an issue with the evap core and when the report was sent to KIA they said they dont believe that to be the issue... this is after 4 months of trying to diagnose the problem. They again tried a couple surface level 'fixes' to no avail. Upon recommendation from OMVIC I sent them an email requesting a resolution, to which I was flat out told they aren't willing to help. This caused the engine to overheat and basically the vehicle was destroyed within 6 months of ownership. The sales reps don't call you back once you've committed to purchase - their concern is with making their money and getting out. KIA was 'generous enough' to offer to 'buy back' the vehicle from me at the 3.5 month mark and offer 11k for a car I paid 21k for, claiming I had driven it 7,000 kms and that devalued the price of the car. I was willing to part with 1-2k since I did drive the car (mostly to and from Georgetown Kia) - but to offer me half the value?! What a joke! If you value your money, or the well being of your family, DO NOT deal with Georgetown KIA. This is the type of dealership that gives all car dealerships a sleazy/bad name. More

If I could give 10 stars, Frank Lorelli would get 11. Highly recommend! One of most professional experience. Highly recommend! One of most professional experience. More

Communication from the Ian was the reason for a lower rating. We had to try multiple channels to get out questions answered and get our car. Hold up on our deposit at the end wasn’t great, which we also rating. We had to try multiple channels to get out questions answered and get our car. Hold up on our deposit at the end wasn’t great, which we also had to keep calling the dealership to do. More

Awful place to ever purchase a vehicle for ! ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off ! The entire engine blew up after 40 days of owning the vehicle and they tried to blame us !!! They didn’t put oil in the vehicle when we drove off the site ! And tired to avoid all our calls !! I will never go back and have told so many people about this awful situation and horrible place to ever purchase a vehicle from !! Frank is awful ! He doesn’t care the minute you drive off site he doesn’t care what happened to you!! Stay away from him this awful dealership !!! Awful people awful customer service !!! More

I would like too say Thank you to Frank on helping me get my new SUV.I highly recommend Georgetown Kia for any of your vehicle needs my new SUV.I highly recommend Georgetown Kia for any of your vehicle needs More