Georgetown Kia

Owned Luxury Cars - First Kia and Georgetown Kia is Superb! Having purchased and owned several luxury cars over the years, I was not expecting much to be honest going into a Kia dealer for the first time. Howev Having purchased and owned several luxury cars over the years, I was not expecting much to be honest going into a Kia dealer for the first time. However, the moment I walked in to inquire about the new Stinger, I was warmly greeted by Len and we hit it off immediately. Talking about cars and Kia for which mine (and his) passion for the automobile showed. From that point on, the experience was as good as that from any luxury car dealership, from the smooth purchase with minimal haggling with Len, Ken, and Renne, to the delivery of my new Stinger. As for the only downside since nothing is perfect, the dealership and lot are tight especially the parking but this is quickly overshadowed by the quality service and priority to customer satisfaction. Now a quick note on the delivery of my new Stinger that is important to point out. On that day, I discovered a grinding noise as I drove off the dealer lot. I immediately circled back and they acknowledged the issue and kept the car overnight until the next day for the Service Dept to diagnose. It turned out to be human error by a service tech in having installed the rear (staggered) wheel at the front from the All-Season tires I requested to be installed. The Stinger is a first for Kia to have a staggered wheel setup so the mistake is understandable. Why is this important? Because it's not about the mistake since we all do them from time to time, but how it was handled to be corrected. Somewhat embarrassed from the "non-delivery" of my Stinger, Len, Ken, and Enzo worked toward a solution to rectify the error and ensure my satisfaction. Enzo replaced the rim with a new one and provided me with a premium Auto Detail package to be used any time in the next year to compensate me for my time and troubles. It was an appreciated gesture. As for Joe the shuttle-car driver, he has been punctual in the pickup at my home and we exchanged great conversations on our experiences with Kia and cars in general. The ride was pleasant, and needless to say, I was somewhat impressed with the Sorento's good interior fit/finish and smooth quiet ride. This is my first Kia and thanks to the customer-focused Georgetown team, I have a feeling it won't be my last. Looking forward to a new long relationship with Georgetown Kia! More

Help to see mechanic. Did help me when I have the problem with my wiper on the passenger side. Informed the mechanic to have a look on it and manage to have an appointmen Did help me when I have the problem with my wiper on the passenger side. Informed the mechanic to have a look on it and manage to have an appointment to see the wiper and fixed it. More

Great experience! Krish was amazing! He was helpful and kind & even sat in the vehicle with me to go over all the features! He also helped me set up my blue tooth! He f Krish was amazing! He was helpful and kind & even sat in the vehicle with me to go over all the features! He also helped me set up my blue tooth! He filled the car with gas prior to our arriving to pick it up. I would recommend Krish to anyone who is looking for a new car. He followed up after a week to see how I was doing with the car and to remind me to call him anytime if I needed anything! Thanks Krish! Kara Medina More

Vehicle Trade In and Purchase Great guidance and support to trade in my vehicle and walk away with a luxury vehicle better suited to my needs. Thanks Gavin and Trish! Great guidance and support to trade in my vehicle and walk away with a luxury vehicle better suited to my needs. Thanks Gavin and Trish! More

friendly, fast, efficient 30 minute oil change.. what more could you ask for! entered with a warm greeting and also left with a smile and a happy holidays. Nothing to complain 30 minute oil change.. what more could you ask for! entered with a warm greeting and also left with a smile and a happy holidays. Nothing to complain about. Great service, great guy More

Rodney always ensures excellent service Oil and coolant change this time. Rodney always is friendly and also knows how important it is for me to have my vehicle running in excellent conditio Oil and coolant change this time. Rodney always is friendly and also knows how important it is for me to have my vehicle running in excellent condition at all times. More

Kaz is the man! I recently bought a vehicle from Georgetown Kia. I had the pleasure of dealing with Kaz 😊. I immediately felt how kind and genuine he was. He went I recently bought a vehicle from Georgetown Kia. I had the pleasure of dealing with Kaz 😊. I immediately felt how kind and genuine he was. He went over and above to meet all of my needs to find the vehicle I was looking for. What an amazing man! He’s driven with such a beautiful heart and soul to help you with all of your needs and truly wants to make you happy. He is a wonderful salesman that quickly became a great friend! I would definitely buy all of my vehicles from Georgetown Kia! Everyone there was so lovely and friendly. So courteous! I appreciate every one of them for all they did for me. I couldn’t love my new vehicle more! Thank you Kaz! It was such a pleasure meeting you! You are amazing and I know all you are working for is coming 😊. You are going far my friend! More

Flawless Trish helped me out effortlessly and made my visit to the superstore a wonderful shopping experience. Couldn’t have asked for a better representation Trish helped me out effortlessly and made my visit to the superstore a wonderful shopping experience. Couldn’t have asked for a better representation for the store and the customer service! Thank you :) More

Excellent service!! It was a pleasure to work with Trish. She was extremely helpful in getting me approved. I will definitely be coming back for my next car! It was a pleasure to work with Trish. She was extremely helpful in getting me approved. I will definitely be coming back for my next car! More

The most helpful information I was very impressed with all of Trish's knowledge of finances and approvals. She came up with multiple options and solutions for me so I would be abl I was very impressed with all of Trish's knowledge of finances and approvals. She came up with multiple options and solutions for me so I would be able to finance the car I wanted. I have been to other dealerships and no one has taken as much time and patience with me regarding financing and how to get approved. More