Georgetown Chevrolet Buick GMC - Service Centre

No service from Serve department On Tuesday morning of this week, I waited in line more than 10 minutes to drop off my keys for service. I was late for work and impatient to leave. My On Tuesday morning of this week, I waited in line more than 10 minutes to drop off my keys for service. I was late for work and impatient to leave. My wife was also waiting outside to drive me to work in her car. So I went outside the service door and filled in the after hours drop box envelope, put in my keys, made sure, what I was doing was being clearly noticed by a service employee standing at the open garage door 10 feet from me. When I returned at 5 pm. My car had not been serviced. My keys still in the drop box. Why the GM employee had not got out my keys or told someone is a mystery to me. Why you have to wait more than 10 minutes to try to drop off keys is a mystery to me. More

Excellence Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficient Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficientley. Great new lounge area . Bill Rowse checked in ,explained the reason for part. Excellent Team Work. Joe called me the next day,just to check in and make sure car was running fine . Fantastic Service -a Team that cares - highly reccomend . Thank you More

Professional Paul saw to my needs right away. He was very professional and courteous. His smile made it very welcoming. Paul was very pleasant from start to finish Paul saw to my needs right away. He was very professional and courteous. His smile made it very welcoming. Paul was very pleasant from start to finish. Thank you Paul for making my experience a good one. More

Service on 2008 Silverado I needed servicing for the front wheel bearing and upper arm control on my 2008 Silverado. Paul dealt with me in Customer Service, and his polite, res I needed servicing for the front wheel bearing and upper arm control on my 2008 Silverado. Paul dealt with me in Customer Service, and his polite, respectful demeanor towards me increased my trust and confidence in being treated honestly. He was new to learning the computer system but expressed his appreciation to me for my patience in waiting; obvious to me that he was thinking about the customer in front of him. He explained out the diagnosis, the costs, and recommendations. Great job by him as he walked me through the service. Paul, keep up the good work as you add new customers and maintain good ones. Thank you, and I look forward to dealing with you in the future, hopefully not too frequently because of truck issues :). More

Issues with my new cars tires! I was so disappointed when I was having issues with my new car and one of the tires. The service team was having a hard time diagnosing the issue and I was so disappointed when I was having issues with my new car and one of the tires. The service team was having a hard time diagnosing the issue and everyone was getting frustrated. I spoke directly with Bill and informed him of the issue and my concerns. Bill came to the rescue and was so amazing! He truly cares about the customers and thoroughly impressed me with his service! Thank you Bill for your amazing service! More

Super kind Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many level Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many levels. More