Gateway Toyota

The modern embodiment of everything that is wrong with car dealerships. They do not care about repeat customers. Creating false documents is not beneath them. Caveat emptor and learn from my own poor judg car dealerships. They do not care about repeat customers. Creating false documents is not beneath them. Caveat emptor and learn from my own poor judgement in choosing to buy or lease here. More

Was told my Rav4 would be in Mid April by sales manager. Still not in and they don't know when. Sold my vehicle in anticipation of getting vehicle when they indicated. Then told May 7, will probably not be Still not in and they don't know when. Sold my vehicle in anticipation of getting vehicle when they indicated. Then told May 7, will probably not be in by that time either. My issue with them is why give that timeline when you are not sure. Spoke with GM Chris S and he was pathetic. I told him that we would need to rent a vehicle and they should pay for it. He couldn't care less and basically told me that if I didn't want the vehicle they would sell it to someone else. He wasn't prepared to offer any compensation at all, then I told him I would give him a bad rating and then he had the gull to say for sure he wouldn't be doing anything. Stay away from this dealership, the GM has the worst customer service I have ever experienced. More

Excellent customer service and the whole team are friendly and professional dealing their customers. Kudos. friendly and professional dealing their customers. Kudos. More

Great and friendly service. I had a nice experience getting my 1st new car from them. I had a nice experience getting my 1st new car from them. More

Very good service and reasonable priced. Customer service is very good and courteous. I like it when they wash my car after the service Customer service is very good and courteous. I like it when they wash my car after the service More

Friendly Staff and great service, Jose took his time to walk through my new 4 Runner with me. I would definitely recommend Gateway Toyota to anyone looking for a vehicle. walk through my new 4 Runner with me. I would definitely recommend Gateway Toyota to anyone looking for a vehicle. More

The dealership is very friendly atmosphere and the personal is very hopeful with every questions i ask. personal is very hopeful with every questions i ask. More

So far great experience with people at Gateway Toyota. Great work Jose !! Keep it up Great work Jose !! Keep it up More